RE: IE Explorer 6.0 Locking Up On A Web Page Account



"Sandgroper" wrote:

Hi people ,

I have a problem with a friend's IE 6.0 when it is accessing a user account
on a web page , the account is not a secure https web site , but just a
standard http user account.
The specs for the system is a 2.8 Ghz machine running XP Home with I think ,
SP1 as well as IE 6.0 .

There is no problems whatsoever with general web browsing to any web site ,
BUT as soon as the person logs into one particular web page account , you
can navigate around the site for up to 10 minutes and then IE 6.0 locks up ,
you can't even use the back buttons to get to a previous page and clicking
on any of the links do not work and most of the time the only way of getting
out of it is to shut down IE.
Sometimes you can manage to log out , but if you try to log back in or to do
any other web browsing , you can't and you have to close down IE and start
it up again to get it to work properly.

There has been never been a problem with any type of lock up on this system
at any time until this person started accessing this particular web page and
setting up a user account and accessing it.
There has been no new programs installed on the system for quite awhile.

The thing is that if you go to this web site and browse through the site ,
doing searches or whatever without logging in , then there is no problem ,
the problem only exists when this person logs into their user account on
that particular web site.


I have tried quite a few things to find out what the problem could be , I
have :

1) Disabled the firewall ,
2) Checked out the IE settings , which are set to default settings.
3) Reset the Privacy Settings to Medium to allow first and third party
cookies.
( the web site said to allow first and third party cookies )
4) Have set to allow cookies for this web site.
5 ) Checked if Java script and activeX is enabled

I have done a number of tracerts to the web site and it seems to me that one
of their servers times out , but I can't be sure because it could appear
that the anonymous browsing and user accounts may be on different servers
and if this was the case then even if you tried to log out of the system ,
once out of there , normal web browsing should return , but it doesn't.

So I am thinking that there could be some type of script or keep alive
script that is causing a conflict somewhere and locking up IE 6.0

I realise that one of the suggestions would be to update the system to SP2 ,
but the person is on a dial-up account and is fairly computer illiterate and
I can't arrange the time needed to do the SP2 update.

So can anybody tell me what could be the problem and how it could be fixed.

Thanks.



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True Multitasking is having three computers and a chair with wheels.


Sandgroper
------------------------------------
Remove KNICKERS to Email
steveray@xxxxxxxxxxxxxxxxxxxx

A shot in the dark, try to go to the IE Properties by Clicking Tools >>
Internet Options .
On the IE window click on Advanced Tab and scroll under this option:
[&] Browsing
[ ] Enable Third- Party browser extensions (Req Rest) uncheck this box.

Under :
[&] Security
[ ] Use SSL 2.0 Check this box
[ ] Use SSL 3.0 Check this box
[ ] Use TLS 1.0 Check this Box
Click Apply then OK.

- Open a run command and type in:
regsvr32 urlmon.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
regsvr32 Jscript.dll
regsvr32 Cryptdlg.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 Sccbase.dll
regsvr32 Gpkcsp.dll
Ipconfig /flushdns
Click [OK] or /Hit [Enter] after each command.
Open windows explorer and locate the Hosts File in this path:
C:\Windows\System32\drivers\etc = Locate it but not the (HOSTS.SAM) leave
this as is and open the HOSTS in a Notepad and remove any references for the
site there.
Also you can rename it to HOSTS.OLD and Reboot your computer. The best for
Him/Her to update to SP" either through the Internet or can get the CD for
SP2 from MS site.
If the Above didn't help then you can download the FOX (FireFox) and He/She
will be able to browse and log into these sites.
HTH.
Let us know.
Regards,
nass
.

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