Re: Stuck in Advance Screen/Windows XP Stalls
- From: Hannah <Hannah@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 15 Jan 2007 10:58:02 -0800
Dear Rock:
Thank you for your advice!. This site was to provide a email for me for
replies, but I guess it did not.
How did I end up where I am today? Long story. My computer is in the advance
screen will not let me do anything and the recovery of the CD just asks me
for Admin Password.
So I guess I will have to have a pro fix it for me, as I cannot do anything
you suggested as the laptop won't let me do ANYTHING!
I am so frustrated. I have fixed the computer before many times and thought
I could do it again this time.
Again, thank you!.
Hannah B :)
"Rock" wrote:
"Hannah" wrote.
Hello, for anyone that can help:
When I turn on the computer it shows the advance screen, none of the
options
work; safe mode, last configuration, start normal etc...
When I let the computer run it's coarse the Windows XP screen displays
then
it goes blank and the computer does notthing.
I have restored using the Windows XP disc, but it ask for an
Administrators
password, I used what the password that i know it is, and have left it
blank,
but has rejected everything, then just restarts computer as above. Any
suggestions will be grateful.
I can not reset the computer to factory settings as I failed to back up my
computer's files, have allot of photos I do not want to loose!. (shame on
me,
but we all make mistakes). Please help!!!! has been nearly a month with no
home computer!.
Thanks
Hannah B :) - you can email with suggestions..... :)
Email how? You didn't include an email address. Anyway you should never
list your unmunged email address in a newsgroup posting unless you want the
bots to harvest it and get a bunch of spam. Besides no email support -
asked here, answered here.
First thing is to get a backup of the data. Install the drive in another XP
computer as a slave drive and copy the important files. There are other
ways to backup the data such as take it to a competent repair shop to do it
for you or use a bootable Linux distro like Knoppix and copy the files to CD
or flash drive.
To do a repair install of XP you don't need the password on the built in
Administrator account. This is needed only to get into the recovery
console. Why were you trying to get in there? For XP Pro a password is
normally assigned to the built in Administrator account at the time XP is
installed. For XP Home it's normally blank. Since you left it blank and
that didn't work then you need to ask whoever installed the OS for what the
password is to the Administrator account or use the utility to reset it.
http://home.eunet.no/pnordahl/ntpasswd/editor.html
Before you do anything in the recovery console make sure you backup the
important data first. Then login to the recovery console and run a chkdsk.
From the command line type in chkdsk /r and let it run.
Resources for troubleshooting startup problems in Windows XP
http://support.microsoft.com/?id=308041
Windows XP logon screen does not appear and the computer continuously
restarts
http://support.microsoft.com/?id=310396
If nothing works for you then do a repair install.
http://www.michaelstevenstech.com/XPrepairinstall.htm
--
Rock [MVP - User/Shell]
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