Re: repairing services.exe

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

i tried multiple antivirus and antispyware including windows removal
and the computer is clean. the trojan works like the sasser worm. i am
sure now it is a trojan because i noticed a csrss.exe process running
and low and behold, there is a file under C:/windows/csrss.exe. my
question is know how do i remove this, is there a tool that can help me
with this. thank you
Malke wrote:
isaac2004 wrote:

the computer is clean its just that maybe there is some virus that
attacks services.exe, i do scans of multiple programs and they all come
up clean, so i dont know what the problem is

If the computer is really clean - and I see that you left out what antivirus
and other antimalware programs you used to determine this - then how could
you have a "virus that attacks services.exe"? Either the computer is
virus-free or it is not.

What is the fully qualified path to the services.exe file?If it is not in:
%systemroot%:\Windows\System32, then it is a trojan. If it is where it
belongs, then you need to determine what is causing the problem. Since you
mentioned problems with Visual Studio, perhaps that would be a good place
to start your troubleshooting.

You really haven't given us enough information about your system, what
changed between the time things worked and the time they didn't, and what
you've already done to troubleshoot for you to get a focused answer. Simply
replacing services.exe (which you might be able to do with the System File
Checker) probably will not solve your issues.

You might also try clean-boot troubleshooting to possibly see what is
causing the problems.

Clean boot in Windows XP - http://support.microsoft.com/kb/310353

Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

.

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