RE: Boot fail -- missing file



"Charlie Bress" wrote:

I am helping a neighbor. She has a new Dell and XP pro. She had been on
dial-up and is trying to get onto DSL. As an AOL user she wants to stay with
AOL. When we tried to set it up before, we could not find the modem. She has
an alarm system and had to get a filter for the alarm. Today the service guy
came with the filter and tried to set her up on DSL. His approach was to set
her up with the DSL ISP and not AOL. This is all just background.



I don't have clue what the alarm guy did, but now the system hangs up on
reboot.

Windows cannot start and the message that comes up is that there is a
missing file that should be reinstalled.

<Windows Root>\system32\hal.dll

I went into setup and changed the boot order to have it start from the CD
and put the XP CD-ROM into the drive. The CD drive starts and the same
failure comes up.We are still stuck with the same message and cannot
proceed.



So I can't get to safe mode or restore.



How should this problem be approached?



Charlie

Hi Charlie, the hardware abstraction layer is corrupted or missing.

1- Restart with your Windows XP CD into your CD-ROM .

2- XP's setup program will automatically start and files will be loaded to
memory

3-When you reach the Welcome to Setup screen and you get the options for
setup, Repair Select the Repair option by pressing R.

4- This will start the Recovery console
5 - As you only have one installation on your PC you need to press the
number which is relevant to your installations location. This, obviously it
will be 1.

6- Type in your Administrator password. If you are using Windows XP Home
edition the administrator password is blank or if you didn't set up an admin
password for the installation by default will be blank so press Enter to
leave blank.

7-Now type bootcfg /list

8- A list will now appear of all the entries in your boot.ini file

9- Then type bootcfg /rebuild

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Professional"
/fastdetect

You will get this:
'load identifier' : is the name you put in between the quotes "Windows XP
Professional" or if it "Windows XP Home Edition"
'load options' would be : /fastdetect

10- Your boot.ini file should now be repaired
Type exit after editing the boot.ini and Reboot your machine to see if the
the problem has been resolved.
http://support.microsoft.com/kb/314477

HTH.
Let us know.
Regards,
nass

.

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