Re: Microsoft .NET Framework Message
- From: "Tom Porterfield" <tpporter@xxxxxxxx>
- Date: Wed, 10 Jan 2007 13:49:30 -0500
HartsVideo wrote:
Thanks Tom, I'll do that.
About 2 weeks ago, I had the TrayApp problem. I'd had the printer for
only a couple of weeks but because of the Christmas season, I didn't have
time to call HP. When I did, the instruction he gave me to install
TrayApp was to place the installation CD in my CD ROM drive and click on
TrayApp. Nothing happened. He then asked me to copy the contents of the
disk to my hard drive and to click on TrayApp, but again nothing
happened. Then, for some reason, I stopped getting the TrayApp message
and started to get a message that the fax program needed to be installed.
Because the pc is still under warranty, HP sent me a new installation
disk that contained all of the updates and I installed it this past
weekend. At first, I continued to get the message to insert the CD into
the CD ROM drive in order to install the fax program and, again, that
resolved the issue. But the last time I rebooted last night, I got the
message that I pasted into my first post.
I appreciate you pointing me in the right direction. :)
Make sure you point out to them that you have installed IE7.
--
Tom Porterfield
.
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