Re: Start up problem
- From: "Gerry Cornell" <gcjc@xxxxxxxxxxxxxx>
- Date: Tue, 19 Dec 2006 12:06:24 -0000
Tess
Read the rest of my message after Compressed Air Duster
and carry out the suggestions and report back. The message
was intended to help you diagnose what the problem is. It is
how I would start the process.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
"chusy" <tesssi@xxxxxxx> wrote in message
news:1166493079.415227.42810@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Thanks for the tips Gerry. But i don't think it is my keyboard. I
think i unknowingly changed a setting when i cleaned my keyboard.
Previously, i could turn the tower on each morning, walk away while it
booted up and went to my desktop, but not anymore. Now it freezes at
the "Windows screen" until i press a key, then it boots up. I'm just
sure i must have changed a setting. Hell i dunno. how would i even
have it professionally fixed? There is so much crap on my computer I
don't even know where to start to look. Ugh.
Gerry Cornell wrote:
Tess
If you cleaned the keyboard it could be irreparably damaged.
Borrow another keyboard and see if the computer boots
properly. If it does buy a new keyboard.
If you need to use a Compressed Air Duster.
http://www.computercleanusa.com/duster.asp
You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp
A tip for posting copies of Error Reports! Run Event Viewer and
double
click on the error you want to copy. In the window, which appears is
a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body
of
the message. This will paste the info from the Event Viewer Error
Report. Make sure this is the first paste after exiting from Event
Viewer.
If it doesn't start disable automatic restart on system failure.
This
should help by allowing time to write down the STOP code properly.
Keep pressing the F8 key during Start-Up and select option - Disable
automatic restart on system failure.
Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
<tesssi@xxxxxxx> wrote in message
news:1166490271.878857.71750@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hi all,
I am in no way, shape or form a computer wizard, so i need HELP!
PLEASE. Everyday when i start my computer it freezes on the
"Windows"
blue screen until i hit a key (any key) then it goes on to the
desktop.
If i hit the escape key when it's frozen i get that black screen
with
set up menu on it. My computer used to just start right up and go
to
the desktop on it's own, until i cleaned the keyboard and obviously
messed something up. I couldn't seem to explain this to the hp
center
support person. I am running windows xp service pack 2. I also
can't
seem to install flash but that is another problem.
Thanks
Theresa
.
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