Re: need help!!!!!
- From: "Rock" <rock@xxxxxxxxxx>
- Date: Mon, 18 Dec 2006 16:54:04 -0800
"Qnguyen" <Qnguyen@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:79982641-73B7-4FF5-A0DD-5CD85A83A3DD@xxxxxxxxxxxxxxxx
Thank you for help, but It is the same with the normal mode. As I say that I
am able to login windows but on the monitor there is only wallpaper. All
desktop icons and toolbars are not shown. It is the same with safemode.
"Rock" wrote:
"Qnguyen" wrote
> our windows xp have not load anything when we try to login. Only a wall
> paper
> without anything on desktop and taskbar. Does anyone know any idea > bout
> this. How to fix this. Thank you very much.
What is the history of this problem? When did this start - was it sudden?
What changes were made to the system right before this problem happened?
What is the malware status of the computer?
Can you boot into safe mode? Restart the computer, when the BIOS splash
screen disappears repeatedly tap the F8 key to bring up the Advanced Options
menu, highlight Safe Mode and press enter. Does that work? If so from safe
mode do a system restore to before the problem started. Start | Help and
Support | System Restore.
If that doesn't work post back with the answers to the above questions and
the results of your troubleshooting so far.
Malware Removal
http://www.elephantboycomputers.com/page2.html#Removing_Malware
THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm
Richard Harper’s Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm
Also it is wise to put a subject for your message that is descriptive of the
problem. Many people will ignore messages that only have Need Help as the
subject. Almost everyone who posts here needs help. A better subject would
have been something like Desktop empty at login.
I don't understand your response. I asked what happened when you log into safe mode?
.
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