Re: Windows could not start because the following file is missing or corrupt: System32\Drivers\Ntfs.sys

Sort of a Catch-22. Backup a bad filesystem and the Backup maybe worthless,
do a chkdsk first and destroy the filesystem!

"Rock" <rock@xxxxxxxxxx> wrote in message
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"NewScience" <newscience83@xxxxxxxxxxxxxx> wrote in message
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Rock:

If they do Step 1 (make slave drive on son's computer), they maight as
well copy the ntfs.sys file from the son's PC to the slave drive's
c:\windows\system32\drivers folder. Correct?

And perform a chkdsk /f on the slave sdrive, correct?


"Rock" <rock@xxxxxxxxxx> wrote in message
news:esxHiNhIHHA.4992@xxxxxxxxxxxxxxxxxxxxxxx
Before you try anything NewScience suggested or make any attempts at
repairing the system, backup the important data. Pegasus gave you means
for how to do this. Always backup first.

"NewScience" wrote

Try copying your sons version of ntfs.sys to a floppy (non-bootable,
just formatted)

Using the F10 option, once you get to the C: prompt, put the floppy in
the drive.

1. Type A:, then hit enter
2. Type DIR, and see if ntfs.sys file is on the floppy
3. Type COPY ntfs.sys c:\windows\system32\drivers, then hit enter
4. Type CHKDSK /f C:, then hit enter ... this will check if you drive
is non-corrupted.

Then reason that most of the options don't work, is that they are
assuming you have placed the Windows XP INstallation CD in the D:
drive. Since you don't have it, none of the instructions referencing D:
will work for you (unless HP has created a separate hidden partition
containing the backup of the original delivery and the partition is
D:).

When you created the bootable floppy, what happened? Did it show a
A:\> prompt?
Did you then try a DIR, then hit enter? You keep mentioning clicked
enter, you did mean depressing the Enter keyboard key, correct?



"tdk" wrote

Ok, please bear with me. I am posting this and hoping I am in the
right
area. This is my first visit to Google Groups and a new-be. If you
have
a reply, please spell everything out step by step to keep it simple
for
me to follow. I am too old to keep up with computer technology and
computer terms, and need assistance. I believe this will be a tough
one
for me, and maybe you too.

We can not turn on my husbands HP Pavilion 510n windows xp home
edition. We get the message "Windows could not start because the
following file is missing or corrupt: System32\Drivers\Ntfs.sys". He
does not have recovery CD's, they do not come with the computer and he
never made his own copy. I am trying to get this fixed so he can back
up his files. I contacted HP and found out that because his computer
is
past 3 years old, the recovery disk are no longer available. We can't
make start up disk because his computer will not turn on.

Some of the things that have been suggested and tried:

1)Start in safe mode. But the computer will not start normally, will
not start in safe mode, etc. When tapping the F10, it tries to do a
non-destructive recover but quits after about 2 1/2 minutes. Goes to a
message "A problem has been detected and windows has been shut down to
prevent damage to your computer.
MEMORY_MANAGEMENT
If this is your first time.........and.........
Technical information:
***STOP: 0x0000001A (0x00000780, 0xC036000C, 0x80DD5350, 0x8EAE6CCA)

This step could not be completed, therefore, the problem was not
resolved.

2)1. Turn on the computer. When the initial logo screen appears, press
the F10 key repeatedly until a message about starting recovery
appears.
2. At the Recovery screen, click Advanced Options and then press the
Alt and D keys at the same time to go to a command prompt. 3. At the
command prompt, type the following commands (press ENTER after each
command): cd \windows\system32\drivers; ren ntfs.sys ntfs.old;
Note This step renames the corrupted Ntfs.sys file to Ntfs.old. If
the Ntfs.sys file is not found, the file is missing. 4. At the command
prompt, type the following command, and then press ENTER: copy
D:\i386\ntfs.sys C:\windows\system32\drivers . 5.Type quit at a
command prompt, and then press ENTER to quit the Recovery Console.
Restart the computer

Doing the steps above and reaching #3 brings me to a command prompt
of:
C:\minint\system32> . After entering each of the commands above, the
file is not found. #5-"quit" is not recognized as an internal or
external command, operable program or batch file. Typing exit exited
the program.

This step could not be completed, therefore, the problem was not
resolved.

3)1. Saved file to create a bootable floppy. To do this, I used my
son's HP windows xp home edition computer. I don't know if I did it
right, but I inserted the 3.5 disk, right clicked on the drive,
selected format, and selected boot up disk. Then went on to step 2.
Once the floppy disc is ready, change the boot device priority by :
Turning on the computer. Press F1 key to enter BIOS settings. In the
BIOS settings main menu, navigate into the Boot Menu. Select the 1st
boot device as Removable Device > Floppy Diskette. The computer boots
to a black screen with A:\> prompt in it. - Well, I clicked enter and
the computer did not boot into a black screen with a:\>.

This step could not be completed, therefore, the problem was not
resolved. .

4) 1. Insert your bootable floppy. 2. Turn on the computer with floppy
in the drive. 3. The computer boots to a black screen with A:\> prompt
in it. 4. Change the prompt to d:\> by typing D: and hitting enter.
5.
In the D:\> prompt use the dir /p /w command with exact spaces to view
its contents. We need to find the ntfs.sys file in it. 6. To open a
folder named Windows in the D:\ drive use the following : D:\> cd
windows and it will change to D:\Windows>
D:\Windows\System32>_

The A:\> would not change to d:\>. It remained A:\>. This step could
not be completed, therefore, the problem was not resolved.

If I did not make the bootable 3.5 floppy right, please instruct me on
how to do it. Any help with how to fix this message would be
appreciated. "Windows could not start because the following file is
missing or corrupt: System32\Drivers\Ntfs.sys".


Yes they can, but one should always do a data backup before doing a
chkdsk. Chkdsk can corrupt data in same cases and there is no recovery for
it.


.

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