Re: need help accessing my computer

"carlos70" wrote

Thanks but how do i boot my computer in safe mode and what do i do after
that. what exactly are the steps to follow do you know? will i loose my
documents that are already on the computer? please help thanks carlos

"Tom" wrote:

if you boot the computer up in safe mode and log on as Administrator
you can reset you password in control panel/ user accounts

Booting into safe mode won't cause data loss. Restart the computer, as the BIOS display screen disappears repeatedly tap the F8 key until the Advanced Options menu appears with an option for Safe Mode. Highlight that and press enter.

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