Re: Stop error 0x0000008E when trying to install Windows Updates

Hi all,

I have got this problem, that has occured after a virus attack! I have
cleaned what i can, run all sorts of removal tools, and reinstalled windows
over the current version. However, the problem still exists, and i can only
assume that the registry is still infected. I have searched everywhere for a
solution but to no avail. any help would be greatly appreciated.



"Andrew Martin" wrote:

This is NOT a typical stop 8E. I had this problem and put another hdd in
with a fresh Windows install and everything worked fine. Other than doing
automatic updates everything works perfectly normal in the pc. Its not a
hardware issue.

This is one of those crashes that will have a hotfix in a few months, you
wait and see. It'll start affecting tons of people and MS will finally wake
up. Of course that doesn't do us any good, but I'm still working on this one
for a customer so if I find an answer I'll post it here.

"sanctifyer" wrote:

Don't think its a video driver issue. I have the latest video drivers
and the problem is still there. Why would installing windows updates
cause a BSOD is beyond me. I guess its trying to access an illegal
part of memory or something.

I've had my system board replaced by Dell and its still there.


sanc


petethebloke@xxxxxxxxxxxxxx wrote:
I'm another UK computer tech with the same issue. Coincidentally it's a
Dell Dimension 3100. I have spent hours and hours on this because I
don't want to reinstall (and will it solve the problem anyway?).

The closest MS has come to a solution is to update the video drivers. I
downloaded the Intel drivers and it said "not allowed to update this
machine". I downloaded from Dell, but the driver was >6mths old. I
re-downloaded from Intel and recovered the unzipped files from the Temp
directory while it was giving me the "not allowed" message, and I
managed to get the latest video driver on but the crash kept happening.
You've got to admire this Dell / MS / Intel ring of obscurity.

I've uninstalled half the software and all the peripheral h/w. No joy

Eventually, I stopped it crashing by disabling auto updates (suspending
the thread with SysInternal's process explorer).

Anyone come up with an answer yet? MS is still telling me the video
driver's duff even though the page I am auto-redirected to specifies
the wrong error-type.

Pete


jason.djudge@xxxxxxxxx wrote:
troy.macdonald@xxxxxxxxx wrote:
Has anyone found a resolution to this yet?

I am a PC Tech up in Nova Scotia, Canada and I have 3 different
systems, all exhibiting the EXACT SAME PROBLEM.

Yes.... we have exhausted the usual suspects for a Stop 0x8e error,
with no resolution. I have this occuring on a Dell, IBM and an A-open
clone.... ALL HARDWARE tests out fine on all three..... but they DO
share one common problem that I have not see mentioned by anyone
else..... Has anyone else been nailed by that latest virus circulating
through Windows Messenger????? The one with something like "is this
you in this picture....."???

All three systems that I have this problem with, ALL had been nailed by
this virus. All were working properly, and had no issues with Windows
Update prior to being infected...... so to me, it's gotta be a registry
entry of some form that has been changed.

I am doubting it has to do with the Windows Installer, as SOME updates
will install (when done manually, so the offending updates do not try
to install).

Other weird things I have noticed...

Hi - I'm a PC tech in the UK. I have a client PC (Dell Dimension 4600)
that was hit by the virus (the client said "it had a photo for me to
look at, and it's not worked right since"). There were no BSODs before
finally removing the virus, but now I get the 0x0000008E about 60
seconds after booting, every time.

It does not BSOD in safe mode. I've updated the Nvidia drivers, BIOS,
swpped in RAM etc. and still no fix. The first BSOD was Saturday, when
I removed the virus and all its little friends and attempted an MS
update - that first BSOD was right in the middle of the update.

I've also tried restoring SP2 from disk, but no luck.

-- Jason


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