Re: An Upgrade Question

Bergie wrote:
I have just bought a new ASUS laptop, which comes with Win XP Prof
installed and 2 Recovery CDs. I have also just noticed that the
hard drive is formatted as type FAT32 (yuck!). Reason given to me:
Only way the Recovery CDs can be used.
Therefore, I cannot just go and reformat the drive to NTFS because
then I would have no backup of the OS.
My question: Since I have already paid for the existing OS, is it
possible for me to buy an upgrade version? Would I have to make a
special request to Microsoft for this? Or do I have to pay the full
cost of a retail version. Many thanks.

Call those you bought it from and demand they send you an actual Windows XP
installation CD and any other software you bought pre-installed - as you do
not want a recovery partition. If you *just* bought it new - you do have a
bit more pull than if you had it for a while. You could always return it
and they probably do not want to lose the sale. The CDs may cost you a
bit - but my bet is that they have them available somewhere.

Otherwise - you will be buying your own copy - perhaps a generic OEM would
work - elsewhere.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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