Re: XP Freezes

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Michael,

They already disconnected the ribbon cable.....I know this because they did
that in front of me.

As for the windows.....all they said was "corrupt".....maybe I should have
gotten a second opinion.....20/20 hindsight! I know it's not
spyware/virus.....I've done a few full system scans and came up with
nothing......I've also checked microsoft for critical updates and also
nothing.

Maybe I will have to return it to Geek Squad and try to get them to diagnose
again.

Thanks for all your help and input!

I greatly appreciate it!

"Michael D. Alligood" wrote:

Alison, as stated earlier, it could be anything. I do not think it is
software related (spyware, viruses, etc.), since it was just reloaded.
Did they disconnect the two optical drive from your system. If they are
on the same IDE cable (which is usually the case), one could cause the
other to malfunction. I would have the ribbon cable checked as well. If
they left your drives connected, you could try unplugging them from the
motherboard and see if that corrects the issue.

Did they give you an explanation of the windows problem, or did they
just say it was corrupt?

--
Michael D. Alligood,
MCSA, MCDST, MCP, A+,
Network+, i-Net+, CIW Assoc.,
CIW Certified Instructor



"Alison" <Alison@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8DF0EF69-54F8-4A90-8105-438F24C77C48@xxxxxxxxxxxxx:

It happens usually online (internet and Outlook email). It has frozen also
while using Microsoft Works and when the computer is idle.

"ANONYMOUS" wrote:


It could be that XP is now trying to update itself online. After
installing XP you have to autoupdate it so that new Windows security
patches are installed.

Does his happen when you are online or offline?

hth


Alison wrote:

Thanks for the response! It all started when I took the hard drive to Geek
Squad to repair or replace my optical drives which were both not working.
They did a diagnostic and found both drives were bad and that my Win XP was
"corrupted". They suggested a full windows restore. They first restored my
original Win 98 and then restored my Win XP Home Upgrade. All files were
backed up to Seagate External Hard Drive. I brought it home and installed a
new external CD/DVD Drive and a Wireless Router. All installs went well. Now
it keeps freezing up.....I had to reboot 3 times just to write this reply
because of freezing up.




.



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