Re: Start Menu dispays a black screen

On Thu, 09 Nov 2006 10:54:35 -0800, Malke <notreally@xxxxxxxxxxxxxxx>
wrote:


First, let me ask you if after you installed the operating system and
its updates you also installed all the drivers for your hardware. This
means your motherboard, video, audio, etc. If you didn't do this, then
that's your next step. Never get drivers from Windows Update. Get them
from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the
drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too.

http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)

If you did install the drivers, did you use the video drivers from the
card mftr.'s website or from an older CD that came with the card?

I definitely installed all the m/b based hardware and the video
drivers BEFORE updating XP. The machine is a home build so there is no
OEM to refer to. Admittedly I did use the supplied CDs for both these
sets of drivers but I have since checked and these all seem to be the
most recent anyway.

Any more thoughts?
.

Relevant Pages

  • Re: Service Pack 2
    ... Should have edited the output to stop at the hardware. ... I do not see anything there preventing you from running SP2. ... After you have the latest hardware drivers, ... BEFORE you install. ...
    (microsoft.public.windowsupdate)
  • Re: 800703E7 error message
    ... I get this message when trying to install service pack 2. ... > Check for hardware driver updates? ... > Patches and Updates! ... > drivers for your hardware/operating system. ...
    (microsoft.public.windowsupdate)
  • Re: Intermittent USB problem
    ... After you did the clean install, did you remember to install the drivers for all your hardware? ... Never get drivers from Windows Update. ... The motherboard mftr.'s website if hardware is onboard; ...
    (microsoft.public.windowsxp.general)
  • Re: PROBLEM LOADING PROGRAMMES FROM CDS FOLLOWING RE-INSTALLATION
    ... After you did the clean install of Windows, did you also install drivers ... The motherboard mftr.'s website if hardware is onboard; ...
    (microsoft.public.windowsxp.general)
  • Re: Small screen on monitor
    ... all your hardware - including your video card? ... Never get drivers from Windows Update. ... The motherboard mftr.'s website if hardware is onboard; ... install and run a free system inventory program like Belarc ...
    (microsoft.public.windowsxp.general)
Loading