Re: class installer error message
- From: Joe Wright <elmogeek@xxxxxxxxxxxxx>
- Date: Fri, 13 Oct 2006 19:08:20 -0400
chirpy wrote:
Can anyone please help me as I have been trying to reintall my EpsoN perfection scanner for 3 weeks. It worked when I used to run xp pro, but since a reformmat I have started using xp home and everytime I install the twain drivers and then turn on my scanner it finds the new hardware, then looks for the drivers. I get the usual "this is not the microsoft signature" rubbish and click install anyway. As soon as it starts installing, I get "CLASS INSTALLER DENIES THE REQUEST TO INSTALL OR UPGRADE THIS DEVICE" so I'm totally lost here. Can anyone help?
This error (class installer has denied...) can occur if the device driver is not compatible with Windows XP. To solve this issue, install a Windows XP compatible driver for the USB device (scanner).
Go to the scanner home page and find an XP-compatible driver for the device. Here's a start:
http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes&oid=-10244&infoType=Overview
--
Joe =o)
.
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