Re: problem with windows xp
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Fri, 13 Oct 2006 08:10:05 -0700
zitro wrote:
everytime i try to run a program, when i press run screen
disapears.also when
i go to run some programs i get an error message "rundll" can anyone
help me fix this problem.
We don't have enough information from you to give you focused
troubleshooting.
The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
In your case, I would answer the Second Question first. Once you've gone
through that, if the problems persist please post back *after* looking
at this link to see what details you should include in your post:
http://www.dts-l.org/goodpost.htm
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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