Re: Problem with User Account & Quickbooks in Win XP 2002
- From: Judio <Judio@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 6 Oct 2006 17:46:02 -0700
Hi Rock,
I went to the Quickbooks site and did the "problem solution" they
recommended - apparently it's a common problem. It didn't work and it said
that some repairs to the Win registry has to be done if it didn't. I don't
really want to get into that, so I'll probably call them as you suggest.
Hopefully, that will help.
--
Judio
"Rock" wrote:
"Judio" wrote.
I have more information... The Win XP version is Media Center Edition,
Version 2002 with SP2.
I have admin rights, and I removed and re-installed the Quickbooks, but I
received the same error when I tried to open it - Win XP must have Power
users or admin group rights in order to run Quickbooks.
"Judio" wrote:
Thank you for your quick reply and the information. I'll double check
the
version of Win XP tomorrow when I go in, but thought it was Pro. Also, I
installed the Quickbooks myself yesterday, so even if it was for one
user, I
should be it.
Alas, no IT people there to help! I'll reply tomorrow with the
verification
(or correction) of the XP version.
"R. McCarty" wrote:
The Administrator account is normally hidden, when a User
profile/account
is created. What you saw in Safe Mode is normal.
As to account privileges, if your account is an Administrator (level)
account
then you should have access/rights to run Quickbooks unless it was
installed
for a single user. If you do not see Power Users as an option, then
your PC
is likely using Windows XP Home edition. If that's the case then you
only
have two account privilege levels (Limited & Administrator) and setting
up a
account for the Power Users group isn't possible.
Safety is a combination of Setup/Security and what the user ultimately
does
with the PC. Does your employer have an on-site IT department ? Many
of the issues you raise should be addressed by your office's computer
dept.
"Judio" wrote
Hi, I couldn't find a pervious thread that had my exact problem. I
just
started working on a PC at a new job and I think all the user
accounts are
messed up. A new one was set up for me as Administrator, and then
all the
others were deleted (not by me!). When I checked in safe mode there
is my
account and also one called "Administrator" which doesn't show up on
the
login screen or in the Control Panel.
My problem is when I try to open QuickBooks, it says I have to have
admin
group rights or be a power user.
Also, I saw in my research that you shouldn't log on to the Internet
with
an
administrator account because of Trojan horses, so I'd like to set
one up
as
a Power User. I don't even see that option (Power User) when it asks
what
type of account I want to set up.
Can anyone help me to figure out these problems - i would appreciate
it
very
much and thank you in advance.
Have you talked with QuickBooks tech support.
--
Rock [ MVP User/Shell]
- Follow-Ups:
- References:
- Prev by Date: Re: How to disable Find Fast
- Next by Date: Re: Registry problem
- Previous by thread: Re: Problem with User Account & Quickbooks in Win XP 2002
- Next by thread: Re: Problem with User Account & Quickbooks in Win XP 2002
- Index(es):
Relevant Pages
|
