Re: Problem with User Account & Quickbooks in Win XP 2002
- From: "Rock" <rock@xxxxxxxxxx>
- Date: Fri, 6 Oct 2006 17:25:56 -0700
"Judio" wrote
I have more information... The Win XP version is Media Center Edition,
Version 2002 with SP2.
I have admin rights, and I removed and re-installed the Quickbooks, but I
received the same error when I tried to open it - Win XP must have Power
users or admin group rights in order to run Quickbooks.
"Judio" wrote:
Thank you for your quick reply and the information. I'll double check the
version of Win XP tomorrow when I go in, but thought it was Pro. Also, I
installed the Quickbooks myself yesterday, so even if it was for one user, I
should be it.
Alas, no IT people there to help! I'll reply tomorrow with the verification
(or correction) of the XP version.
"R. McCarty" wrote:
> The Administrator account is normally hidden, when a User > profile/account
> is created. What you saw in Safe Mode is normal.
> As to account privileges, if your account is an Administrator (level)
> account
> then you should have access/rights to run Quickbooks unless it was > installed
> for a single user. If you do not see Power Users as an option, then > your PC
> is likely using Windows XP Home edition. If that's the case then you > only
> have two account privilege levels (Limited & Administrator) and setting > up a
> account for the Power Users group isn't possible.
> Safety is a combination of Setup/Security and what the user ultimately > does
> with the PC. Does your employer have an on-site IT department ? Many
> of the issues you raise should be addressed by your office's computer > dept.
>
>
> "Judio" wrote
> > Hi, I couldn't find a pervious thread that had my exact problem. I > > just
> > started working on a PC at a new job and I think all the user > > accounts are
> > messed up. A new one was set up for me as Administrator, and then > > all the
> > others were deleted (not by me!). When I checked in safe mode there > > is my
> > account and also one called "Administrator" which doesn't show up on > > the
> > login screen or in the Control Panel.
> >
> > My problem is when I try to open QuickBooks, it says I have to have > > admin
> > group rights or be a power user.
> >
> > Also, I saw in my research that you shouldn't log on to the Internet > > with
> > an
> > administrator account because of Trojan horses, so I'd like to set > > one up
> > as
> > a Power User. I don't even see that option (Power User) when it asks > > what
> > type of account I want to set up.
> >
> > Can anyone help me to figure out these problems - i would appreciate > > it
> > very
> > much and thank you in advance.
Have you talked with QuickBooks tech support.
--
Rock [ MVP User/Shell]
.
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