Re: Rapid Access Keyboard

Ok, maybe settings for these keys got changed somehow. Try going into
Control Panel, go to Keyboard, and see if there are any settings in there
for your special keys. If the settings aren't there then you'll probaly have
another entry in Control Panel for something like Quick Launch Buttons or
similar (this is what mine is called - I have an HP zv6000 series laptop
though). See what the buttons are set to do, if they're not set right change
the setting.

Also, if you have another keyboard with special keys on it you could try
plugging this into your computer and seeing if the special keys on that
keyboard work, and if they do then your keyboard is probably malfunctioning.

If you still have no success you can try uninstalling all keyboard drivers
and software, restarting the computer, then re-installing the software and
latest drivers.

If it becomes necessary and you can't live without your special keys you can
try to perform a System Restore to a time before when you started having
this problem:
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

-Dan

"Nick" <nick@xxxxxxxxxxxxxxxx> wrote in message
news:wPSUg.86$Fx4.75@xxxxxxxxxxxxxxxxxxxxxxx
I installed the updated (but still dated November 2002) driver. but the
problem is persisting except that it is now occurring most of the time
rather than just every other session. However the special keys have worked
at least once since I did the update so I assume the driver is installed
OK. I also called IBM support but after I finally managed to navigate the
call center automation I was told that it must be a hardware problem
(billable support).

Some functions work - the audio controls work except there is no
on-screen display. The standby button and the email button (which starts
OE) both work but with no OSD. Programmable buttons to start other apps
are not working at all.

I've tried plugging the keyboard into another USB port but that made no
difference.



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