Re: Itunes.exe
- From: Pascal <Pascal@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 26 Sep 2006 18:23:01 -0700
Hi Lem,
This is just to say thank you for your help. Your post that has not diretly
to do with my problem helped me solve it.
My own horror story is that I tried to read a .mov video this morning. It
would not open and I got a 108 error.
Since I had the latest version of Quicktime player, I decided to uninstall
it and reinstall it. IMPOSSIBLE. the uninstaller would tell me that the
maintenance had succeeded but nothing was changed. after several attempts, I
decided that maybe it was because of iTunes. So I tried to uninstall that
first but same problem. They were sticking like leeches to my system.
I did not find any valuable information on the apple support.
Then (I hope I am not boring you too much) I really wanted to get rid of
these applications so I took the drastic measure (probably not very sensible)
to manually erase any trace of quicktime and itunes from my registry and HD.
And I can tell you it could be the 13th Hercules' work. They are every where
like metastases of a terminal cancer.
Anyway after rechecking that everything was gone, I reboot my PC and BANG as
soon as the desktop appears I get a window of installation of itunes. After
all my effors I was on the brink of loosing it.
But I opened the task manager and I found that it was regsvr32.exe
responsible for that. So I went to the MS support. The KB for regsvr32 is for
computer experts.
I then came here and before posting I always look at what could be related
to my problem and I found your post.
I installed and ran the Microsoft Installer Cleanup Utility and Hurray when
I rebooted the problem did not reappear.
So all that gibberish to thank you and I can tell you I am not sure I will
reinstall quicktime if they will not allow you to uninstall it
Pascal
"Lem" wrote:
The latest version of iTunes (4.9) has created problems for a great many.
people. IIRC, you should have received a CD with your iPod with some
version of iTunes on it. I suggest that you install iTunes from the CD
and NOT download version 4.9.
Go to http://tinyurl.com/7nyuf and read some of the horror stories. If
for some reason, that link doesn't work, go to www.apple.com, click on
"support" then click on "discussions." Then scroll down to "Windows
Compatible Technology" and click on "iTunes for Windows." Finally,
select the discussion group "Installation & Upgrades."
If you read long enough, you will find some suggestions to use the
Microsoft Installer Cleanup Utility, available at
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
I have not used that, so have no info on whether it will help in your
situation. It probably can't hurt.
If you insist on attempting to install iTunes 4.9, be sure that you have
System Restore turned on and make a restore point before you start.
This saved me, although others have reported that iTunes 4.9 broke
System Restore -- so a Ghost or other image of your hard drive would be
preferable.
Turn off any antivirus program before you install (some users report
that some a/v apps think that iTunes has a Trojan of some sort; I have
Norton a/v 2005 with latest sigs, and got no such indication).
If you have any CD/DVD playing/burning software installed (e.g., Roxio
Easy CD Creator or Easy Media Creator, MusicMatch, RealPlayer), be
prepared for the possibility of a loss of functionality. In my case, my
CD and DVD drives were recognized ONLY by iTunes (i.e., not even
accessible by Windows Explorer). If this happens to you (and you can't
recover using System Restore or a drive image), either uninstall and
reinstall your OTHER CD/DVD software (not iTunes) and/or follow the
steps in MSKB 314060.
Good luck.
mcimine wrote:
I recently purchased an Ipod, but have been unable to download and install
Itunes.exe. I get an error that reads something like "InstallShield runtime
error". I have also tried to download Quicktime, but I cannot do that either.
Any suggestions as to how to fix this?
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