Re: busy symbol(hour glass) is shown on desktop ,even though no of the programs are running
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Mon, 11 Sep 2006 07:42:39 -0700
Rajesh wrote:
Thanks for your help Rock,
I tried some of those tools ,
still , i feel like the prob is still there.
I observed that ,when I try to reboot ,
it is trying to end a programs called "ccApp" and "DISCover play.." ,
am not sure of what exactly these programs do.
I am using SONY VAIO laptop..
"ccApp" is part of Norton Antivirus. "DISCover play" is a Sony
application.
First make sure the machine is virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
If the machine is virus/malware-free, do clean-boot troubleshooting:
Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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