Re: Cannot print from web sites
- From: Mary C. <MaryC@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 8 Sep 2006 04:49:02 -0700
Wes:
I am back again as of 9/8. Is there anything else we can try. I hate this
copy and paste for everything.
Thanks
Mary
"Mary C." wrote:
Wes:.
Here I am again -- a day late.
Tried the newest and still DID NOT WORK. I tested it out.
Hope your holiday is nice.
Mary
"Wesley Vogel" wrote:
Hi Mary,
If we ever get to the bottom of this you're gonna miss me. ;-)
....entry point was not found. This can sometimes mean that the .dll file
may be corrupted.
System File Checker (sfc.exe) replaces screwed up system files.
Load your XP CD in your CD drive.
Start | Run | Type or paste: sfc /scannow | Click OK
sfc /scannow scans all protected system files immediately and replaces
incorrect versions with correct Microsoft versions.
System File Checker takes a while to run.
If you have XP Home and it asks for your XP Pro CD, see this KB article...
You may be prompted to insert a Windows XP Professional CD when you run the
System File Checker tool in Windows XP Home Edition
http://support.microsoft.com/kb/897128
If SFC.EXE did anything it will be listed in the Event Viewer.
Open the Event Viewer...
Start | Run | Type: eventvwr | Click OK | Click System |
Windows File Protection will be listed under the Source column. Look at any
Windows File Protection entries.
Explains a whole bunch about sfc.exe.
scannow sfc (sfc.exe)
http://www.updatexp.com/scannow-sfc.html
Description of Windows XP and Windows Server 2003 System File Checker
(Sfc.exe)
http://support.microsoft.com/?kbid=310747
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:ABA83B19-3BDE-4959-B775-7C8FFAABEAED@xxxxxxxxxxxxx,
Mary C. <MaryC@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Wes:
I feel like if I don't email you everyday with the progress -- it is not a
day. IT DID NOT WORK. Below are the messages:
---------------------------
RegSvr32
---------------------------
C:\WINDOWS\system32\mshtml.dll was loaded, but the DllUnregisterServer
entry point was not found.
This file can not be registered.
---------------------------
OK
---------------------------
---------------------------
RegSvr32
---------------------------
C:\WINDOWS\system32\mshtml.dll was loaded, but the DllRegisterServer entry
point was not found.
This file can not be registered.
---------------------------
OK
---------------------------
THANKS AGAIN. THIS IS GETTING VERY, VERY CONFUSING.
MARY
"Wesley Vogel" wrote:
Hi Mary,
Uff da! Doozy is right.
Try in Start | Run...
regsvr32 /u %windir%\system32\mshtml.dll
And then...
regsvr32 %windir%\system32\mshtml.dll
Normally you do not have to use the path when a file is in system32, but
<shrug>.
I do not even know for sure if this is related to your printing problem.
I may be side tracked here because of the registering problems.
Also try this. On the I.E. toolbar, go to View, then Encoding. Turn off
Autoselect.
Have you reset the margins to their default settings?
1. Start Internet Explorer.
2. On the File menu, click Page Setup.
3. In the Left box, type .75.
4. In the Right box, type .75.
5. In the Top box, type .75.
6. In the Bottom box, type .75.
7. Click OK.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:B6643F2C-AA49-4FAA-9C95-68B51B3070E5@xxxxxxxxxxxxx,
Mary C. <MaryC@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Wes:
You will not believe this, but DIDN'T WORK. I am attaching below the
messages I received.
This first one is the one I did with the u for uninstall.
---------------------------
RegSvr32
---------------------------
mshtml.dll was loaded, but the DllUnregisterServer entry point was not
found.
This file can not be registered.
---------------------------
OK
---------------------------
---------------------------
RegSvr32
---------------------------
mshtml.dll was loaded, but the DllRegisterServer entry point was not
found.
This file can not be registered.
---------------------------
OK
---------------------------
I sincerely appreciate all your time and effort in trying to solve my
problem. It is a real doozy!!!!!!!!!!!!
Mary
"Wesley Vogel" wrote:
Hi Mary,
Let's try this.
Sometimes you have to unregister and then register a file. I don't
know why.
Start | Run | Paste the following line and click OK...
regsvr32 /u mshtml.dll
Copy the message if you need to, then...
Start | Run | Paste the following line and click OK...
regsvr32 mshtml.dll
Copy the message if you need to.
For what it's worth, when I ran regsvr32 /u mshtml.dll
I got this message:
DllUnregisterServer in mshtml.dll failed.
Return code was: 0x8000ffff
I ignored it and ran regsvr32 mshtml.dll
And I got this message:
DllRegisterServer in mshtml.dll succeeded.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:DFFA3D20-FCB7-4334-9A67-C49D280294D6@xxxxxxxxxxxxx,
Mary C. <MaryC@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Wes:
Did everything as you can see below: IT DID NOT WORK and tested it
out.
---------------------------
RegSvr32
---------------------------
DllRegisterServer in C:\WINDOWS\system32\ole32.dll succeeded.
---------------------------
OK
---------------------------
---------------------------
RegSvr32
---------------------------
mshtml.dll was loaded, but the DllRegisterServer entry point was not
found.
This file can not be registered.
---------------------------
OK
---------------------------
---------------------------
RegSvr32
---------------------------
DllRegisterServer in shdocvw.dll succeeded.
---------------------------
OK
---------------------------
Then I went and tried to do a print preview and a print from a web
site that said printer friendly -- IT DID NOT WORK.
I appreciate everything you are trying, but do you have any other
ideas? I am sure you are running out of ideas?
Thanks again.
Mary C.
"Wesley Vogel" wrote:
Hi Mary,
Well, shoot. I was hoping that KB 272518 was the deal.
Is this this the error you got for for ole32.dll?
LoadLibrary("ole32.dll") failed - The specified module could not be
found.
If that was the error that you got, try this.
Paste the following line into Start | Run and click OK...
regsvr32 %windir%\system32\ole32.dll
You can copy the message that pops up.
1. Click on the message to give it focus.
2. Hit Ctrl key + C key to copy the message.
3. Then you can either right click and select Paste or hit Ctrl + V
to paste it into a message.
The pasted message looks something like this.
---------------------------
RegSvr32
---------------------------
DllRegisterServer in C:\WINDOWS\system32\ole32.dll succeeded.
---------------------------
OK
---------------------------
Try both of these commands in Start | Run:
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:0EDDB888-E644-4F68-B49C-1452C7F1C7AB@xxxxxxxxxxxxx,
Mary C. <MaryC@xxxxxxxxxxxxxxxxxxxxxxxxx> hunted and pecked:
Wes:
Thanks again, but here are the answers to the sites you sent me plus
the runs.
--site 272518 and followed the instruction about the registry and
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