Re: computer freezes USB2 driver problem?

Hi

I tried closing down other hardware to free up IRQs. That did not resolve
it. However, the Compaq/Hp helpdesk gave some other things to try (again no
help) and then a BIOS update and a chipset update. These seem to have sorted
the problem. At least, I have managed to backup my HDD partitions to my
external USB drive (something that caused a freeze up every time for the last
two weeks).

It is not often that I praise helpdesks but they replied to EVERY email
withing 60 minutes, no matter what time of the day!

Thanks very much for your help, you are a star.

PS. The drivers still share the same IRQ! BUT EVERYTHING WORKS.

Thanks again
David

"R. McCarty" wrote:

Windows XP overrides any BIOS control of IRQ mappings, so
there isn't a way to manually assign them without disabling ACPI
and that isn't an advisable thing to do and would likely make things
worse.

All I can recommend is that you disable any on-board peripherals
such as Firewire, Serial, Parallel that isn't used to lower the IRQ
requirements on the PC. I would also check and see how many
revisions down your BIOS firmware is from the latest available. I
would read the change log and see if any mention is made of USB
or IRQ issues fixed by a specific update.

Some HP/Compaq PCs have some unusual sub-system configurations
so it's difficult to give you more specific advise.

"DavidNCs" <DavidNCs@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8B28339D-FF6D-4822-8BB2-F251AE3A609B@xxxxxxxxxxxxxxxx
Hi

I have installed the environment variable (after I posted I looked around
and thought that that might be the way, but I was not sure).

There are no greyed out USB entries.

The only PCI card added to the machine is the video card (NVidia GeForce
6200SE TurboCache) supplied by Compaq/HP with the PC. The USBs, Firewires,
Network, Memory Card Readers, etc are 'on the case'. I did remove the
original modem from the PC as I was connecting to the net through my
network.

Any suggestions? Can I redirect the USB controller (USB-1) to another IRQ?
17 looks clear. If so, how can I do that?

"R. McCarty" wrote:

In a normal ACPI setup, I've never seen the Enhanced (USB2)
controller sharing an IRQ with a Full Speed (USB-1) controller.
That's especially true of it using the highest order IRQ 23.

DevMgr_Show_NonPresent_Devices is added from the System
applet, Advanced, Environment Variables (System category) in
Control Panel w/ Classic View enabled.

Something is tangled up somewhere - believe enabling full view
of Device Manager will help. How many PCI add-in cards do
you have installed in this PC ?

"DavidNCs" <DavidNCs@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BC469086-C937-4DB5-A9FF-06431AED9686@xxxxxxxxxxxxxxxx
That all sounds great. I have reactivated the enhanced controller and
run
MSinfo32. It came up with two USB controllers using IRQ 23.
The first was:
Intel(R)82801G(ICH7 Family)USB Universall Host Controller - 27C8 (the
first
of my 5 in the Device Manager list),
The second was: Intel(R)8 ..... Enhanced Host Controller -27CC (the
last
of
my 5 in DM)

You talk about 'posting back' the first device. How do I do that?

You also talk about adding a system variable to view the full table in
DM.
Sounds extremely useful. Again how do I do that?

Sorry if I am a bit useless (the old story of a little knowledge being
dangerous ... but hopefuly I am learning all the time).


"R. McCarty" wrote:

You need to check IRQ allocations on the PC. Click Start, Run
(Type) MSinfo32 [OK]. Once the applet opens, expand the
Hardware Resources category and then the IRQs sub-category.
Make note of the highest IRQ # (15 or 23) and also locate the
Enhanced USB controller and post back all other devices that
might be sharing that same IRQ #.

You would also benefit from viewing a full table of Devices inside
device manager:
1.) Add System Variable named DevMgr_Show_NonPresent_Devices
and set it's value = 1
2.) Open Device Manager, Click View & tic/check "Show Hidden
Devices

Then scan your USB category for any entries shown in diminished
tone or grayed out (Phantoms).

"DavidNCs" <DavidNCs@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D8EAEF69-F88C-4E87-8F75-0DD910905373@xxxxxxxxxxxxxxxx
My PC has been freezing up increasingly over the past few weeks. I
have
checked the hardware, temperatures, etc and all seems OK. I have
been
through
all the startup files and cleaned out any rubbish. I have reduced
the
XP
bits
and pieces taking memory resources. None of these seem to have made
a
difference.

The PC operates OK when booted in safe mode.

Therefore, I have disabled all the devices (one by one) in Device
Manager.

I have 5 original USB2 ports in the PC (Compaq desktop with Pentium
D).
When
I disable one of the USB controllers (the enhanced one) all the
problems
go
away. BUT all the USBs revert to 1.1 - this makes backups a little
slow!!!
Trying to update the driver tells me that there is no newer driver
available.

Today I deleted the USB controller drivers in Device Manager (Safe
Mode)
and
rebooted to reinstall the drivers. The problem came back!!!

Can anyone help me? I am moving home in 12 days and want to sort it
before
then if I can as I will be without broadband for a little while.....

David (surrounded with boxes) :-(









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