Re: ms installer error

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Hi Ramesh
It was Urge. And I had an error message on Media 10 when I opened it so I
upgrades to 11 the Beta version and it fixed both problems.
Thanks!

"Ramesh, MS-MVP" wrote:

[Winhelponline.com] Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/Windows-Installer-Dealing-with-installation-failures.html

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Ramesh, MS-MVP" <ramesh@xxxxxxxxxxxx> wrote in message
news:uudOwLmyGHA.3512@xxxxxxxxxxxxxxxxxxxxxxx
You're welcome Adbears.
Which application was that?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"adbears" <adbears@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:BC351B4F-30A2-445D-AE21-720DD89F42D8@xxxxxxxxxxxxxxxx
Thanks so much. Found the problem. Not sure how to rate the reply but 100%
ty.

"Ramesh, MS-MVP" wrote:

Hi Adbears,

It looks like the Windows Installer had attempted to automatically repair
(resilency) an existing application, and failed. The Product code of the
application is {8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AE}. Matching product
name
can be determined via the registry.

Open Regedit.exe and navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AE}

Or, here:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AE

You can note the application name, specified in the "Display Name" value
present in the right pane. Once noted, repair or reinstall that particular
program manually.

OTOH, if you've already uninstalled that application (with Product code:
{8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AE}), then remove traces of that
software
using the Windows Installer Cleanup Utility.

Description of the Windows Installer CleanUp Utility:
http://support.microsoft.com/?kbid=290301

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com




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