Re: Sky By Broadband Problem - Counter Performance Libraries

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



In news:AAA359ED-373B-4623-9E8A-F46EA6D34C7F@xxxxxxxxxxxxx,
stakesbyarmskeane <stakesbyarmskeane@xxxxxxxxxxxxxxxxxxxxxxxxx> typed:
Hi everyone!
right i have installed me sky by broadband program and am getting an
error message
upon asking sky about it i received the reponse below

After extensive investigation, our technical teams have determined
that the error message you've experienced (Application Exception), is
not caused by the Sky by broadband application itself, but is caused
by a core Microsoft Windows issue on your computer.

We believe this issue is caused by one of two problems:

The Windows registry Performance Counter Library values have become
corrupt, or
Another application has manually disabled the Performance Counter
Library Due to the complexity of this issue, we recommend that you
seek advice from Microsoft Windows XP support, or a similarly
qualified technical reference. We apologise for any inconvenience
this may cause.

can someone please tell me how i repair these, if theres a program
thatg will do it for u?
if it is possible
iv read some stuff but to be honest havent a clue!
thanks chris headlam



You haven't mentioned the exact error message you get, nor enough other info
to go on. What version of XP? What SP? What do you see in your event logs?
What other issues have you had lately that might be relevant? Is the system
fully patched?

NB: I found your post a bit difficult to read - good spelling, punctuation
& proper capitalization will go a long way in getting others to help you.


.



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