Re: No XP CD

Willie wrote:
I have an HP Pavilion a720n, model PJ509AA-ABA, AMD Athlon XP
3200+ processor, Processor Speed 2.20GHz, 512MB P2700 DDR SDRAM
memory, 200 GB Ultra DMA hard drive, running Microsoft Windows XP
Home Edition SP2.0.

XP was preloaded when I purchased the computer and no installation
CDs accompanied the computer. Booklet instructions stated I was
to create RESTORE
disks which I did.

I want to back up my files using the back up utility normally
found in Accessories > System Tools > Backup. I have instructions
that say I must install the utility via Add/Remove Program with
the Windows XP CD. Since I don't have the CDs, how do I get this
program??? START=>ALL PROGRAMS=>ACCESSORIES=>SYSTEM TOOLS=>BACKUP.

When I inserted the RESTORE disk, something happened which caused
me to corrupt the
\$WIN_NT$.~BY\SYSTEM32\BIOS.INF file which causes an error code 14
on IPL.

Shenan Stanley wrote:
Contact those who sold you the computer. They are directly
responsible for your Windows XP Technical Support.
Tell them you want a true Windows XP Installation CD.

Dave Cohen wrote:
You're not going to get a true Windows XP Installation CD, that's
not what you payed for.
Most consumer machines ship with a restore cd, some create extra
partitions but I've yet to see a vendor explain what they're for.
Maybe their tech support use them for trouble shooting or future
installs. Give tech support a call. Best bet is to get an image
backup program, restoring to purchase state isn't always what you
want after you've done a bunch of configuring.


You never know what you might get, unless you ask.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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