Re: XP Pro will not shut down, and CPU often reeves
- From: Malke <notreally@xxxxxxxxxxx>
- Date: Fri, 14 Jul 2006 05:56:34 -0700
Pappion wrote:
thank you, again. It seems the major problem is that I cannot shut downShutdown problems are usually caused by programs or processes that refuse to
without manually shutting it off at the CPU...it still keeps revving up as
if the CPU were going to blow up (what is that about?). This is a new
computer and all new hardware and software as of 1/06 (HP computer,
printers, Epson scanner with Kurzweil, MyReader (a CCTV), etc.
I can do quite a bit on my own but I'll leave the changes I question
cannot be easily changed back to the tech who comes out. Can I use the
Windows back-up program? Is it wise?
No offense taken, what so ever--where none is intended. I've been sighted,
but have a genetic vision disorder. Thanks so much. You're a welath of
information.
exit gracefully. Most often these are viruses and/or malware, although
other legitimate programs/processes can cause this. The newness of the
machine doesn't matter. For hardware (which isn't what this sounds like),
components will generally fail pretty soon after you get them or go for
years. For software, it only takes a few minutes for a Windows machine to
get infested if it isn't protected or you click on the wrong link, etc.
You may want to read through the information at Jim Eshelman's shutdown
troubleshooter and see if you're comfortable doing any of it. Even if
you're not, when the tech shows up you'll be able to provide him/her with a
wealth of detail about what's been going on. It is always easier to deal
with a client who can say "this has been happening and this is what I've
done and this is what I've learned" rather than just "it's broken". Here's
the link again: http://www.aumha.org/win5/a/shtdwnxp.htm
You are smart to ask about backup because this is very important. You always
want to have your data backed up somewhere off the hard drive. Personally,
I don't like Windows Backup. It was designed for NT systems with tape
drives. I also don't like backup programs that put the backed up files into
a proprietary format. In that case, you need to have the same program
installed on the target computer in order to access the saved files.
For clients, I suggest a simple and inexpensive program called "Second Copy"
by www.centered.com. Depending on the client's situation and the computer,
I like to have Second Copy back up everything to one folder on a second
hard drive - either internal or external. Then the client can burn that
folder to a CD/DVD-R on a regular basis. This way the data exists in three
places - on the first hard drive, on the second hard drive, and on a CD or
DVD-R which should be taken off-site or put in a fireproof. There are other
backup programs and methods, too. Acronis True Image is extremely useful.
I hope this has helped. Please post back if you have any more questions. I'd
love it if you'd let me know how things go for you with this.
Take care,
Malke
--
MS-MVP Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
.
- Follow-Ups:
- Re: XP Pro will not shut down, and CPU often reeves
- From: Pappion
- Re: XP Pro will not shut down, and CPU often reeves
- From: Pappion
- Re: XP Pro will not shut down, and CPU often reeves
- References:
- Re: XP Pro will not shut down, and CPU often reeves
- From: Malke
- Re: XP Pro will not shut down, and CPU often reeves
- From: Pappion
- Re: XP Pro will not shut down, and CPU often reeves
- Prev by Date: Re: XP Pro connected to domain but Domain Controller cannot see it?
- Next by Date: Re: hal.dll file corrupt
- Previous by thread: Re: XP Pro will not shut down, and CPU often reeves
- Next by thread: Re: XP Pro will not shut down, and CPU often reeves
- Index(es):
Relevant Pages
|
