Re: Administrator Name and Password
- From: Malke <notreally@xxxxxxxxxxx>
- Date: Tue, 11 Jul 2006 13:52:16 -0700
Rick wrote:
I installed printer software which made me restart comp. However, on the
restart I now go to a screen where I can choose the user. The Problem is
I have never set up any users so ther are none to choose and therefore no
way
to get to my desktop. It does however eventually go to a page which asks
for the admin name and password of which I don't have becaue my bro in law
installed and doesn't remember..................Please Help!!!
The printer software probably installed .Net 1.1. You can fix the login
situation by going to Windows Update and applying the .Net 1.1 patch.
Although you did not set up a user account, you are in fact using one every
time you log on. The easiest way to deal with this is to log onto the
built-in Administrator account which is normally hidden.
In XP Home, boot the computer into Safe Mode. Do this by repeatedly tapping
the F8 key as the computer is starting up. This will get you to the right
menu. Navigate using your Up arrow key; the mouse will not work here. Once
in Safe Mode, you will see the normally hidden Administrator account. The
default password is a blank.
In XP Pro, you do not need to go into Safe Mode. At the Welcome Screen, do
Ctrl-Alt-Del twice to get the classic Windows logon box. Type in
"Administrator" and whatever password you assigned when you set up Windows.
If you reset the built-in Administrator account's password in Home or have
Pro and don't remember the password, use NTpasswd to change the built-in
Administrator account's password to a blank.
http://home.eunet.no/~pnordahl/ntpasswd/
Then go to the User Accounts applet in Control Panel and set passwords that
you will remember and make other desired changes. Make a note of what your
user account is called - it is probably something like "Owner". Then go to
Windows Update and get the .Net 1.1 update.
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a professional computer repair
shop (not your local version of BigStoreUSA). It will be very quick and
easy for a professional to get into your computer and fix the logon issue.
Malke
--
MS-MVP Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
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