Re: totally clueless & so is tech. support. HELP! PLEASE!

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

You might want to take a look at this knowledgebase article..

http://support.microsoft.com/kb/q259133/

I use AVG and have for quite some time and while no single antivirus tool
will catch everything, I havent had any virus on my office computers. I also
use Microsofts Windows Defender.

Both are free from their respective vendors (google "free avg" for AVG and
just go to the Microsoft homepage and look for downloads to find windows
defender.

Good luck, Stephan


"sandra4453" <sandra4453@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D8C09E66-2974-41DF-B4B5-495C44C872D9@xxxxxxxxxxxxxxxx
Ron, I forgot to ask you: what other anti virus would you suggest? What
about AVG? Avast?

"Ron Martell" wrote:

sandra4453 <sandra4453@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

Brand new computer-out of the box on Friday. Am not able to
send/receive in
outlook express. All my folders were downloaded, all my newsgroups
applied,
etc. Tech support at msn, tech support at HP (manufacturer) are all
stumped
and have given me the run-a-round. Norton Security had to be
reinstalled 3
times before I was able to get other programs to work but nothing has
remedied this problem with oe. I've got the account information set up
right
so what could I possibly do to enable the program to send/receive
emails?
PLEASE, PLEASE, PLEASE....if there's someone out there that can guide
me, I'm
hoping to get some direction as everyone who was supposed to know how to
help
has done nothing but add to my aggravation.


If I had your computer in my shop the first thing I would do is to
ditch Norton completely and permanently. There are alternatives that
are at least equally effective, much less problematic, and far less
likely to corrupt other things on your computer.

What exactly happens when you open Outlook Express and click on
Send/Receive? Please provide the complete verbatim text of any and
all error messages.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."



.

Relevant Pages

  • Re: Windows Start Menu
    ... but on this occasion I wanted to stop AVG and Ad-Aware fighting like two ... buying coverage on something that Microsoft SHOULD address - not third ... When Windows slows down under the load of the malware and the anti- ... Norton's and much more also increasing revenue and profit. ...
    (comp.lang.cobol)
  • Start-up time? (Message to Malke)
    ... AVG removed and most of items mentioned in the start-up tab of MSconfig disabled, ... No: explorer.exe Windows Verkenner Microsoft Corporation c:\windows\explorer.exe ... No:NvCplDaemon NVIDIA Display Properties Extension NVIDIA ...
    (microsoft.public.windows.vista.general)
  • Re: cannot send pictures w/e-mail Office 2007
    ... Microsoft has a problem with Vista that they need to fix. ... Ben M. Schorr, MVP ... Roland Schorr & Tower ... Checked by AVG. ...
    (microsoft.public.office.misc)
  • Re: Windows XP Automatic Updates & 0x800703e7
    ... One idea I might suggest is to remove McAfee and put back the older version ... of AVG the way it was when it WAS working well. ... back to AVG 7.5, etc), you may not need or wish to do this System Restore ... Microsoft Support is about like trying to communicate with one on one. ...
    (microsoft.public.windowsxp.hardware)
  • Re: Cant uninstall AVG
    ... If you must reinstall WinXP, perhaps you can install ONLY WinXP, leaving ... (I've never run AVG - or any AV except Norton - so I can't comment on that.) ... Microsoft Windows MVP ...
    (microsoft.public.windowsxp.basics)