Re: Serious Problem With Mouse

Thank you both...

You will be pleased to note; Microsoft's procedure, as recommended by nass,
worked fine. All now seems okay. It's a lot of fiddling in the registry, but
not so much that it's partiularly difficult. Having no mouse makes it a bit
harder and a small amount of initiative is called for. Anyway, thanks again
for your help and patience.

Kind regards,

Ed


"Ed O'Brien" <edward.j.obrien@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:eLB%23xtqnGHA.1704@xxxxxxxxxxxxxxxxxxxxxxx
Good advice all round, gentlemen. Many thanks. I'll be trying nass's idea
first, and then, as no mouse works, I'll be going down Eric's route.

I may be a few hours yet, but I'll get back to you.

Thanks for your time and trouble.

Best wishes.

Ed


"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:15518A6C-2B9F-4F18-879A-A7E35339E38A@xxxxxxxxxxxxxxxx


"Ed O'Brien" wrote:

I am running XP Home SP2. Recently my mouse (Microsoft Basic Optical)
completely vanished. There was nowhere I could find it in Device
Manager. I
tried reinstalling the driver (MS Intellipoint) but could not as I am
asked
to uninstall the old version first which cannot be found. On checking
Device Manager, the USB port in which the mouse is plugged shows
"Unknown
Device" and when I use the PS/2 connector, this does not work either. I
have
tried a restore point without effect and run sfc /scannow with similar
results. The mouse does show in Control Panel, but serves no purpose.
I
have also tried and alternative mouse.

Finally, in desparation, I clean installed the lot - took nearly 2
days -
and all was fine. For about a week, that is. Now the mouse has
disappeared
again.

The situation is now really serious as I can't afford to be reinstalling
everything each time my mouse goes walkabout.

Is there a way to manually find and uninstall the old driver? Can anyone
help me with this?

TIA

Ed


Hi Ed,

About the Logitech/Intellipoint optical mouse pointer Moves Erratically
or
does not
respond with Windows XP read this article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321122

HTH
Please let us know
Regards
nass







.

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