2 iexplore.exe running constantly!!

Ok so my friend asked me to look at her computer to see if I could
repair it, well turns out she had a lot of viruses on it, some really
nothing some meduim well there is 2 iexplore.exe's running in
taskmanager and I can't stop the process's. I looked everywhere to find
help and so far I got nowhere.

I ran hijack this and came back with a couple of files such as
"Polymorph.dll, dvb03a.dll" that I tried to delete them but they come
back, and not do they only come back I cant find them in the location
hijack this says they are at.

Has anyone had this problem with the iexplore before? Again I tried
autoruns, hijack this, cwshredder, norton anti-virus, a-squared with no
results. I really don't want to reformat the computer. So any advice??

.

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