Re: programs won't run

John wrote:

Andrew, I took your advice and booted to the last known working
config, but no joy. I logged the boot but I really don't know what's
good or bad. I get a huge list of Driver did not load, but then
followed by a shorter list of Driver loaded. No idea what to make of
all that. Does someone have any ideas?

There really is no way that people who can't see this computer are going
to be able to pinpoint the issue for you. You seem to have done the
classic malware troubleshooting so it is quite possible that:

1. You missed something and the computer is in fact infected and beyond
simple repair.

2. You have hardware problems and attempting a software solution
(clean-install Windows) for a hardware issue is futile.

3. Some combination of the above.

Here are some general suggestions:

1. Do hardware testing. Here are some steps to take:
http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

2. If the hardware is good, boot with Knoppix (a Linux distro that runs
from cd) to see how the computer behaves under another operating
system. If all is well, then the problem lies with Windows.

3. You can attempt a Repair Install, but based on your previous posts my
guess is that it will not work and a Clean Install will be required.

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
How-To
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#reinstall_Windows - What
you will need on-hand

If any of this looks too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

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