Re: configure machines to allow "offer remote assistance" xp home



6e wrote:
I have 2 computers on the same network both with windows xp home
installed. What I am trying to do is use the "offer remote
assistance" feature to offer remote assistance from one computer to
the other. However, when I do this, I get a message stating
"permission denied".

I read that on xp professional edition, you could get around this by
setting group permissions on the computer that needed help, however
the gpedit.msc does not exist in windows home edition...

Is there some registry key or something that I can edit in order to
make the other computer be able to accept the remote assistance
offer????

As far as I know - only computers in a domain can use this feature - and
being that you have Windows XP Home Edition - that isn't happening. =(

You can try this setting:

1. Start the Microsoft Management Console (MMC) (Start, Run, MMC).
2. From the File menu, select Add/Remove Snap-in.
3. On the Standalone tab, click Add.
4. Select Group Policy, and click Add.
5. Accept the default of Local Computer, and click Finish.
6. Click Close, then click OK.
7. Expand Local Computer Policy, Computer Configuration, Administrative
Templates, System, Remote Assistance.
8. Set the policy to Enabled and click Apply.
9. Close the MMC.

Come back - let me know if that helped! (Make sure your firewall settings
allow remote assistance!)
I'd be curious to know...

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.



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