Re: Has anyone filed a Counterfeit Report to get a new key?
- From: "Carey Frisch [MVP]" <cnfrisch@xxxxxxxxxxxxxxx>
- Date: Wed, 31 May 2006 15:00:05 -0500
Please follow this WGA troubleshooting procedure:
1. Download and install the WGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012
2. After running the WGA Diagnostic Tool, click
on the "Validation" tab and then click on "Copy to Clipboard".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in your detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
-------------------------------------------------------------------------------------------
"drfarnha" wrote:
| Hi,
|
| Where is the form available from??
|
| I can't find it on the Microsoft site.
|
| How do I get the ball rolling in order to clear this up.
|
| I don't believe that my key is really invalid. I purchased preloaded from
| Best Buy.
| Could it be wrong?
|
| Thanks
|
| drfarnha
|
.
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