Re: WGA again

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



All Things Mopar wrote:
Today, with great enthusiasm and quite emphatically, Ghostrider
laid this on an unsuspecting readership ...

If this is the feedback from Microsoft's customers, then it
reflects a very unhealthy attitude in close to 90% of the PC
business. While it is Microsoft's responsibility to warrant
the legitimacy of its products that are being retailed or sold
by the OEM in the manufacture of the system, this should never
be the customer's concern or worry. Nor should the customer,
in the course of a legitimate business transaction, be
penalized for the misdeeds or errors of any seller or tech
that sells and services products that are representative of
their makers. This is Microsoft's job and it needs to get to
the root of the problem and not harass the users who felt
compelled to ask the question in the first place. (And I know
a number who would have preferred to sit back, dumb and happy,
in that their Windows XP system is working and not from where
it came or how it got installed.)

IOW, without WPA and WGA, such questions would have never
arisen amongst the public and Microsoft could have quietly
gone about policing and enforcing its licenses by catching the
perpetrators of criminal acts. And, finally, what is the
feedback from those customers who now feel so victimized by
WGA and are being harassed?

Who specificially should a pissed off customer "feed back to" at
Microcrap, Bill the Gates himself? A "customer service
representative" in India? The store it was purchased from? There
is no real way to provide feed to M$ that I've ever seen,
including complaining on the phone. The /best/ you can hope for
is a refund of your purchase price, but then you cannot use the
software! Some feedback mechanism!

They have a filter that only allows feedback from the millions of people who
are just dying to know how to tell if their copy of XP is genuine.


.



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