Re: IE problem

When I go to manage add-ons in IE under her account the little
flashlight comes up and just wags back and forth looking for add-ons.
Eventually, I let it go for 10 minutes, it still has not found
anything. I tried to close down the search, I get a "not responding"
error. When I chose to send an error report it gave a link to send me
to the knowledge base. To my surprise this link worked and I was able
to go to the MS knowledge base and surf from there with no problem.
But nothing else about IE works right under her account.

.

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