Re: new iinstall problems
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Thu, 18 May 2006 12:45:22 -0700
traumajohn wrote:
Hi I had windows ME on an older system and just did a full install of
XP PRO. The system worked for a while then got a blue screen with a
red square in the
center and random compputer like type across the top and down a few
lines. This has happened now twice. I am usiing the NTFS and did a
regular format not wuick. Does this sound like a bios incompat. or is
it possible there could still be a virus on the drive?
Actually it sounds like hardware failure, but it really is impossible to
tell from the information (lack of) you provided.
Did you remember to install drivers for your new operating system for
all the hardware in the computer?
Never get drivers from Windows Update. Get them from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM
computer (HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the
drivers.
To find out what hardware is in your computer:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific
model machine and look at the specs (you'll be there to get the drivers
anyway)
3. Download, install and run a free system inventory program like Belarc
Advisor. The older Aida32 is good for this, too.
http://www.belarc.com/free_download.html - Belarc Advisor
http://www.aumha.org/free.htm - Aida32 (hosted on Jim Eshelman's site)
If drivers are correct and updated, try hardware troubleshooting:
http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting
Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a professional
computer repair shop (not your local equivalent of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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