Re: unable to startup windows: virus or other problem?
- From: zapspan <zapspan@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 13 May 2006 10:32:02 -0700
Hi Radenko Zec.
How would I format C? I can't even get into windows. Would I need to use
the WinXP disk? I actually already tried using the winXP disk, and I got to
the blue screen before I was offered the choice of formatting C, whether I
entered "R" to go to the repair console, or instead tried to go through the
"install winxp" route.
Also, even if I could format C, I think that that would erase everything on
my hard disk. Is there some other way to do this without losing all of my
data?
Thanks,
zapspan
"Radenko Zec" wrote:
Hello zapspan,.
try to format C than reinstall windows,you probobly dont have a virus.
I recently purchased and installed software called "AntiCyber Crime".
I wasn't sure if this software would automatically scan for viruses
with the email client that I use (Netscape), so I followed
instructions on the website for the makers of this software (Secure
Resolutions) and created what I think is called a new policy, which I
then applied to my computer (so virus protection was temporarily
turned off while my computer was updated into the new policy). In the
meantime, I noticed another FAQ mentioning how to enable defragging
when using this software. I was curious to see if defragging was
already working without me having to adjust anything, but then the
defragging process got hung (it stayed at 6%). I decided to restart
my computer, but when it was turning off, it wouldn't leave the
"Windows is shutting down" screen, and for some reason, I saw the
image of a panda that I hadn't noticed before.
When I tried to restart my computer, I got the following error:
windows could not start because the following file is missing or
corrupt: WINDOWS\SYSTEM32\CONFIG\SYSTEM
You can attempt to repair this file by starting Windows Setup using
the
original Setup CD-ROM.
Select 'r' at the first screen to start repair.
I figured that I had somehow gotten a virus, so I called the dealer
who sold me my computer, and they suggested that I try doing a special
startup using F8 to get a choice to restore to the "Last Known Good
Configuration". When I try that option (or any of the Safe Mode
options), I get the same error as before.
When I tried to repair Windows by using the Windows XP operating
system CD, I get the blue screen of death whether I try to use "R" to
get the recovery console or I try to repair by first going through the
Install windows option (before I even get the repair option in this
route, I get the blue screen).
At this point, I am not sure how to proceed. I may have gotten a
virus, or I may have messed up my system by trying to defrag without
following the anti-virus softtware website's instructions on how to
enable defragging. Do you have any suggestions? I should note that
although I fairly recently backed up many of my files (.doc, .pdf,
.jpg, .mp3, etc., plus some setup files for installing software) to an
external hard drive, my registry is not backed up anywhere (I didn't
create a restore disk or anything like that).
Any suggestions would be greatly appreciated.
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