Re: Norton Ghost problem
- From: "Bill Drake" <bdrake@xxxxxxxxx>
- Date: Fri, 12 May 2006 14:20:45 -0700
The message is self-explanatory. Ghost is trying to produce an
image file on a Hard Disk partition which is too small to contain
the image file *along* with whatever other data is already present.
Ghost is running out of disk space as the disk image is being
built-and-expanded while the backup process is underway.
The above is a perfectly normal response to trying to fit a backup
onto media which is too small to contain the entire backup. The
backup stalls when the target media fills - and it's been that way
all the way back to the days of DOS - no matter what backup
product is used.
There are three solutions:
1. Remove some existing older Ghost backups from the target
Drive/Folder - thereby creating enough space to allow the
latest Ghost Backup to succeed.
2. Increase Disk Size.
3. Consider adding an External Hard Disk to hold your Ghost
Backups. I do this here - so that even if the Internal Hard
Disk in the machine fails - I still have viable backups of that
entire machine's OS and Data on the external disk. I can
then replace the trashed hard disk in the machine, restore
the OS and Data, and I'm back in business with a minimum
of fuss.
While the third method is the most expensive, it is also by far
the most reliable and bulletproof solution.
Note to Malke and other Symantec-bashers in this newsgroup:
1. I find your attitude to Symantec both laughable and an insult
to my intelligence. This is simply a statement - it is not
discussable. My contribution to this thread ends with this
post.
2. Your inability to properly understand and use the Symantec
Products does NOT create credibility as to your technical
skills. Blindly trashing the Symantec product line - simply
because people use the products outside of their required
envelope (insufficient memory, limited CPU, installed on a
system that is already highly compromised without solving
that problem first, etc.) is tacit admission of a lack of the
problem-solving-skillset required in order to dispense
credible advice.
3. Instead of complaining just to hear the sound of your own
voice - please state instead that the Symantec products
*require* technical expertise to properly install and configure.
And that if that expertise is not available - and the recommended
product specifications are not followed *before* installation - then
problems can be expected.
Best I can do for now. <tm>
Bill
Malke wrote:
Tonyo UK wrote:
I hope no one minds if I repost a problem I summarised a few days
ago. I now have from my son in the USA (who knows nothing about
computers and newsgroups) a full statement of the problem he has and
which he has emailed to Norton, without receiving any reply. He told
them as follows:
'I just bought a new Dell and Ghost 10 came with it. I installed it
properly, but every time I try to back up my computer, the program
runs for about 8 minutes, backing up about 35%, then I get an eror
message reading: "Cannot create recovery points for job: Complete
System Backup." When I click on "Show Details", it reads: "Error
EC8F17B7. Cannot create recovery points for job: Complete System
Backup. Errors exist. - Target Disk full. - Target
Disk full." What does this mean and is there a way to successfuly
run the program on my computer?'
I personally do not use this program and so cannot advise my son. I
should be most obliged if anyone who has an idea as to what the
problem may be could advise us..
Your son should call Dell tech support. The Ghost that came with it
is a new way Dell is handling their system recovery process. If you
choose the Ghost way (and I'm assuming this is a desktop), you get
two hard drives in a mirrored RAID with Ghost running and backing
stuff up.
I personally never order Dell systems with this setup (I really
dislike Symantec) and I only have one client with the same thing so
far. This is really not a Windows or regular Ghost program issue.
Since this is a specialized setup just for the Dell recovery deal,
have your son call them.
I can tell you is that something is wrong because nothing like your
son's problem happens on my client's computer. It sounds like your son
may have changed some the options (if you even can) and is now
pointing the backup to somewhere it can't write or is too small, etc.
Rather than try and figure it out trans-Atlantically and in a
newsgroup, the practical answer is for your son to call Dell.
Malke
.
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- Re: Norton Ghost problem
- From: Malke
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