Re: 16 bit Windows Subsystem Problem

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Thank you very much Pegasus. I've tried your suggestion. However, the
problem persists.


Pegasus (MVP) wrote:
"Earthling" <mrkqatif@xxxxxxxxx> wrote in message
news:1147040660.256965.58300@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Hello everyone,

This is my first post here. I hope I am in the right forum.

I've been running into a problem ever since I formatted my HDD and
reinstalled Windows XP Pro and SP2. The problem has to do with
installing a program from a CD.

When I double-click on the setup.exe file on the CD, the program
attempts initialization but then fails to go any further. When I try
the "Rub as" command, I get the following error message:

"16 bit windows Subsystem
C:\DOCUME~1\....\Temp. A temporary file needed for initialization
could not be created or could not be written to. Make sure that the
directory path exists, and disk space is available. Choose "Close"
to terminate the application."

This behavior occurs even though my account type is: administrator. I
also checked disk space and found out that I still have about 18 GB of
free disk space. I checked the permissions on the Temp folder. The
check showed that I have full control over this folder.

Additionally, over the years, I have installed and ran this program on
other machines before with no problems at all including the PC that I
was using until last week. This latest computer has Widows XP Pro with
SP2.

When I use the "Run as" command and sign on as the "Administrator",
the program runs smoothly.

I checked the related MS Knowledgebase articles about this subject, but
did find any solution to this problem.

I also checked the 16- bit-related applications in the
C:\Windows\System32 {ntdos.sys, ntvdm.exe, redir.exe, ntvdmd.dll, &
ntio.sys} but found no indication of any problem. I then replaced them
with new copies anyway. None of this helped.

I also checked the system for viruses (using Norton AV), spyware (using
Trend Micro Anti-Spyware and Ad-Aware SE Plus) . There was no
indication of any problem.

I am at a loss now. Any helo is grealt appreciated.

Thanks & best regards.


Your 16-bit installation program might have a problem with
long path names. You could try this:
- Start a Command Prompt (Start / Run / cmd {OK}).
- Type these commands:
md c:\Temp
set temp=c:\Temp
e: (i.e. your CD drive letter)
setup

.

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