Re: ip address not working

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These questions were for a coworker who was having this problem. Had him bring computer to work and found that the ethernet hookup on mainboard no longer worked. Could hookup to work with a pci card no problem-- we use a fixed ip address here -- but still did not work at home with the floating ip -- same issue with ip address. He called cox again and they could not resolve the ethernet issue -- in the end, switched to USB hookup which is working fine -- so as long as he does not need a wireless setup should be OK. So -- was this a software or hardware issue? Interesting that the problem started when he had a close lightening strike which fried modem -- so certainly hardware issue at least in part -- but why when modem and card were replaced would this not resolve?

Snowdog wrote:
Sorry. I forgot to add this too my reply;
Go into to your Cox modem setup and find the tab relating to the MAC Address. Select "Clone MAC address". Save changes and the modem should restart on it's own.

"Christopher" wrote:


Some of these cable companies are notorious for grabbing your MAC address and registering it so that only that address will get assigned an IP. Not sure about COX (who it seems you are using), but it's completely possible. Although I'd hope their Tier 1 Support would have thought of that.

Did this stop working as soon as you replaced the modem? If so, it seems like that's the obvious first place to start. Have you recently changed computers, network cards, or removed/added a router/gateway/bridge to the network?

Also, what happens when you try and get an IP, does it timeout looking for the DHCP server, or is there a more specific error?

"Dan Conrad" wrote:


Can no longer hook to net. Cable modem issue initially, but has been replaced. Called company, said ip address was wrong and to delete winsock and winsock2 from registry. Upon rebooting still same issue -- called HP (HP Pav A320n) -- they said to do same thing -- but to still no avail. Tried new ethernet card and system loads drivers for card, but still have wrong ip address.

Suggestions?

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