Re: Registration problem

Jon wrote:
Hi, I have a customer who bought a laptop that was previously returned. Now he's found that XP is currently registered under the original owner's name. My question is: Can XP be re-registered without wiping/restoring?



With second-hand computers, especially if acquired from strangers but perhaps even if acquired from a family member or friend, your wisest course of action would probably be to format the hard drives and start fresh. You don't want to get in trouble because the original owner may have filled the hard drive with kiddie porn, or have problems because the original owner downloaded/installed viruses or other malware.

However, to fix the "Registered to" information for WinNT/2K/XP,
you can use Start > Run > Regedit.exe to edit:

HKLM\Software\Microsoft\Windows NT\Current Version\RegisteredOwner

and:

HKLM\Software\Microsoft\Windows NT\Current
Version\RegisteredOrganization

How this will affect the name displayed in previously installed
applications will vary depending upon each individual program; some
read the registered owner information dynamically, while others read
it only during installation.

The user profile folders (C:\Documents and Settings\Username)
_cannot_ be renamed, even if the associated user account has been.
So, your best course of action would be to log on using the built-in
Administrator account, create a new user account, with the username
desired. You can then delete the old user account(s).

HOW TO Create and Configure User Accounts in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;279783

How to Copy User Data to a New User Profile
http://support.microsoft.com/default.aspx?scid=kb;en-us;811151


--

Bruce Chambers

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Relevant Pages

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