Re: Cannot log on to computer

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jeancancan wrote:
No, I can honestly say I did not do anything other than look at my e-mail. It was Saturday and I had time, so I thought I'd clean up the space on the computer. I do have the Beta version of MS spyware and norton antivirus. I'm just wondering if anyone one of those files or other programs were moved during the defrag and causing this.

Not sure why you disabled System Restore. That will make things difficult but try hitting F8 on the boot and choose "Use last known good configuration". If that doesnt' work, try defragging in Safe Mode. If that doesn't work, back up everything while in Safe Mode and reinstall Windows. Once you've done that, DON'T reinstall Norton. You can use http://www.agnitum.com/products/outpostfree/index.php for a firewall (free) and Avast for an AV, http://www.avast.com, which is also free. Use Spybot, Search and Destroy, AdAware, Spywareblaster and Spywareguard (all free, Google them) instead of MS BETA Spyware program.

Alias

"Alias" wrote:

jeancancan wrote:
I only disabled System Restore. Then did a defrag. My real question is by disabling the System Restore, or by doing a defrag, can ANYTHING happen to make the system hang like this? All I did was what I thought was harmless in the sense of taking care of my computer. To do a simple step and have to go to these lengths to find a possible solution is killing me. I feel it is ready to open the OS so I can use the computer, but a glitch has activated somehow.
Not sure that the defrag or disabling System Restore had anything to do with it. Did you do anything else before defragging?

Alias
"Alias" wrote:

jeancancan wrote:
I use WinXP Pro and defragged my drive today and now cannot log on. I get a page showing options to open in safe mode, and a second timer that takes you to pages that give the impression it is to open. But before the signon window it circles back to the page showing options to open in safe mode.
Can defragging make a major error like this. I did disconnect the system restore utility and I think I forgot to enable it prior to rebooting after the defrag. Could this have in anyway caused the problem I am having of not being able to log on to my PC?
Thanks.
Did you disable your AV auto scan before defragging?

Alias

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