Re: Update KB908531 problems

Bob,

Thanks for the heads-up. This kind of informational post is really valuable
and a great service to the rest of us. It keeps others from having to spend
the same amount of time trying to resolve a problem that you have already
solved. Again, thanks for taking the time to let us know about this.

Bill


"Bob Hamilton" <hamilton@xxxxxxxxxxxxx> wrote in message
news:e7pLVH$XGHA.4988@xxxxxxxxxxxxxxxxxxxxxxx
Hi,

I just finished a 2 hour call to Microsoft Support and they confirmed that
KB908531 is the problem child and with the help of the support techie we
narrowed it down to conflict with an HP Scanjet scanner 4470c software. I
installed an updated HP driver 3.14 which still did not solve the problem.

He then had me add an entry to the Registry (really long) and this has
resolved my problem with the three Imaging sofware packages that would
hang on startup. Although I was skeptical at first, the support fellow as
really
good and I believe an updated Update will be available soon to fix the
problem with KB908531.

Hope this helps others.

Bob




.

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