Re: HELP!!! My computer is totally broken

Thank you, but none of this works. I did exactly what you said, I went to the
the Start Run and copied and pasted your exact words, and it won't run.

After that, I went to the Doug Knox site and tried to download the various
files without success because they all gave me the same error message before.

Regarding the rat and deoderant remarks I don't understand. Do you suspect
a virus?



"Ramesh, MS-MVP" wrote:

Download and apply the .lnk association fix from here:
http://www.dougknox.com/xp/file_assoc.htm

BTW, you can launch System Restore by typing the following line in Start,
Run:

%SystemRoot%\system32\restore\rstrui.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Lulu Edwards" <Lulu Edwards@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:720209D4-B8B9-47AB-8114-45F97C45AD60@xxxxxxxxxxxxxxxx
I am desperate, can someone please help me? My computer is broken, so broken
that I can't even get System Restore to come up. What I get are error
messages for every program on the start menu that say:

" Windows cannot open this file: File: Calculator.lnk

To open this file, Windows needs to know what program created it. Windows
can go online to look it up automatically, or you can manually select from a
list of programs on your computer.

What do you want to do?"

Then it gives the choices of selecting the program from a list or using a
web service to find the appropriate program. I can't even open explorer
except through this backdoor that takes me to CKNOW.COM.

In addition, where the icons used to have little pictures, they now have the
same drawing for each program of little boxes with colored dots at the top.

I called Dell for support and they said this is not a hardware issue, so is
not covered under warranty. They want $99 to give me software support for
three days on this issue, and I do not have that much money right now.

Can someone please help me? I don't even know where to start.




.

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