Re: Genuine Advantage problem after restore of hard drive
- From: "Jack T." <Jack.Toering_NO_SPAM_HERE_@xxxxxxxxxxxxxxxxxx>
- Date: Wed, 5 Apr 2006 13:18:15 -0400
I went through the steps, even though it didn't mention my error. It still
doesn't work. The only thing that is off is the GE certificate expired in
Feb 23, 2006, but I checked the new computers that are up to date, and
theirs aren't current either. MS says they don't distribute the certs
anymore except through auto updates. However, since the new machines work
with the old cert, I'm guessing that is not the problem. I tried another
fix that I found on the web that regsvr a bunch of files. No luck there
either.
I appreciate you trying to help, but this appears to be a new problem that
MS doesn't know about yet. Apparently through all of the changes, ASR no
longer can no longer recover a system. I had to slipstream the disk so the
ASR would be bootable. This whole thing has cost us huge because we thought
we had backups, and they were shown to work not long ago. However, we
cannot afford to rely on MS NTBackup any longer. Since ASR doesn't work, I
think we will look for something that will mirror the drive from
time-to-time to a USB drive so we can simply plug it in when we have a
failure. For us, we have lost more than a man-week trying to get the
computer back, something that took only a 2-3 man-hours before.
Thanks!
"Carey Frisch [MVP]" <cnfrisch@xxxxxxxxxxxxxxx> wrote in message
news:6157F8DB-8ACB-4C2D-8A63-4EF702C7364B@xxxxxxxxxxxxxxxx
You cannot install some updates or programs
http://support.microsoft.com/kb/822798/en-us
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
"Jack T." wrote:
That got me in to see the updates. I did download a couple of updates to
make sure it would work. There were no critical updates required, so I
selected one for the modem and another for the NIC. After the download
and
attempted install, it came back with the error: "Updates were unable to
be
successfully installed" for both items. That is the same behavior I
experienced with the WGA tool except now it no longer prompts me for
that
update.
The following are restore methods that I've tried:
1. ASR - That didn't work at all. It wouldn't even boot when I was
done.
Took extensive repair using the install method to get it to run.
2. Since I have a VLA, I sliptreamed the disk with SP2 and did another
ASR.
That worked, but I had the registration problem.
3. This last one I did a minimal install followed by a full restore.
However, I get a pretty good size error log with entries such as
Reason: Cannot create a file when that file already exists.
Warning: Unable to set the short 8.3 name for ......
I've with these I've tried variations such as:
1. "Low level" formatting the drive. (Fill with zeros to check for
errors)
2. Tried a different drive after low level formatting it.
*Some of the restores had registry rights errors that it could not change
it. (That may be what I got with the ASR restores.) I looked at the MS
TID
that says to go to that key, and to change its rights to the
administrators
group. I tried that. It won't allow you do that, even as a member of
the
administrators group.
The failure to install made me wonder if I could install any software
that
used the Windows installer, so I tried a re-install/repair of Outlook
2003.
That went fine.
I've done successful recoveries on this same computer several times in
the
past with no problems. I have a good, clean, ASR backup, that will put
the
system back together, but it will no longer allow the installation of
updates from the web.
Any thoughts greatly appreciated,
Jack
"Carey Frisch [MVP]" <cnfrisch@xxxxxxxxxxxxxxx> wrote in message
news:%23VFOQRBWGHA.4952@xxxxxxxxxxxxxxxxxxxxxxx
Try the following workaround:
The WGA diagnostic tool has been updated to correct
this problem seen by some users.
Please download and execute it from:
http://go.microsoft.com/fwlink/?linkid=52012
After running the tool, please return to Windows Update and try it
again.
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
-------------------------------------------------------------------------------------------
"Jack T." wrote:
| The hard drive on my laptop crashed. I had done an ASR backup just
hours
| before. However, after the restore, the Genuine Advantage thing no
longer
| works. I've gone through two other hard drives with the same laptop,
and
| didn't have this problem when I restored it, but they were before
Genuine
| Advantage. Failing the ASR, I simply did a mininal install from the
CD,
and
| it took the Genuine Advantage with no problem and downloaded updates.
Then
| I did a full restore so I could bring the laptop back to normal.
After
it
| rebooted after the restore, it tried to update again, and it said I
needed
| the Genuine Advantage thing again, but it didn't work again. I
repeated
| variations of the above two scenarios 5 times, each taking about
10-11
hours
| with format and ASR restore off a 4mm tape or manual install plus
full
| restore. No luck.
|
| The version is XP Professional VLA. Has anyone here had this
problem,
and
| if you found a way out of it? I'd be grateful to know how you got
past
it.
|
| Thanks,
| Jack
.
- References:
- Genuine Advantage problem after restore of hard drive
- From: Jack T.
- Re: Genuine Advantage problem after restore of hard drive
- From: Carey Frisch [MVP]
- Re: Genuine Advantage problem after restore of hard drive
- From: Jack T.
- Re: Genuine Advantage problem after restore of hard drive
- From: Carey Frisch [MVP]
- Genuine Advantage problem after restore of hard drive
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