Re: XP activation issue
- From: "Jupiter Jones [MVP]" <jones_jupiter@xxxxxxxxxxxxx>
- Date: Thu, 23 Mar 2006 17:30:05 -0700
The activation center is just that.
All they do is activate.
If there is any problem much beyond the obvious, you need to contact
support.
The Why part is a support question and if you want support, you need to call
the appropriate number.
Asking support questions of the activation crew is not unlike calling
Wal-Mart customer service and asking then for details on your car in their
maintenance bay.
Just because it is the same company is no reason to expect them to know the
technical reasons of why.
If you ask questions out of their scope, they can not answer.
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org
"NoWaySpammers" <fatchance@xxxxxxxxxxx> wrote in message
news:uzehetqTGHA.4384@xxxxxxxxxxxxxxxxxxxxxxx
I agree - Seems to be something strange going on here, and I for one would
like it seriously answered (not the fee bit - I have got that!) ......And
the Indians certainly don't know what it is!....and they can't answer a
straight question either...!
Can anyone say why this reactivation by phone issue has arrived after 4
years of reinstalling XP probably 9 times with no requirement to have to
call a blo*dy call centre...!!!!!
Dontcha just love Uncle Bill?
Have even more Micro fun.....
Jimmy D. wrote:
Thanks for the wit and a little chuckle. Although I was NOT referring
to a fee or charge for the phone call(which for me is a free call
anyway), but rather to the Software in question, at least your response
had some thought behind it.
As for the 30 day thing, I don't know if it's true or not. As I said
earlier, I'm no expert. It's just a suspition I have and one, that if
you really think about it, makes a little bit of sense. For example, I
restored my pc and activated without incident. Les than 30 days
later(length of initial activation period), I restored it again and this
time, and for the first time, got that message.
BTW, I also frequently restore my machine and have never gotten this
message, or another one like it. And, while we're on the subject, why
does it have to be a NEW key? Why can't they just "reset" your original
one, which, as I recall, is what was mentioned on an episode of TechTV a
while back?
"NoWaySpammers" wrote:
I have been getting that message too! - (Just so happens that I am
obsessive about reinstalling in order to keep the machine clean - but
that is another issue)!
However, when recently doing a reinstall, I got this message to call
them for the first time since I bought XP Pro .......And I reinstall A
LOT!
A few weeks later I HAD to reinstall due to the whole system slowing and
falling over, and it happened again - Strange thing is, and THANK YOU
Microsoft, every time I have to call it costs me MONEY to use software I
have already legitimately purchased...and that annoys me....not my fault
I have to reinstall due to the OS falling over...!!
And I bet Microsoft have never thought of that one..! - Or probably they
have and it is a premium phone number that costs me even more....
Also - The call centre was in India and on no occasion were they
prepared or able to answer why this telephone issue had occurred....
Have fun one and all...........
PS - My PC has not changed one bit since I first bought an original and
retail version of XP........
PPS - I like the idea that this message might come up if you reinstall
within the 30 day period - Is that true...!
Jimmy D. wrote:
Thanks for the response, but it still doesn't answer my question. Is
there a fee involved??!! If so, I'll continue to run ME until the
release of Vista.
"Shenan Stanley" wrote:
Jimmy D. wrote:
I, too, have recently tried re-activating and got a message statingActivate by phone instead of over the Internet.
that "the number of times you can activate Windows using THIS
Product Key has been exceeded". (Same machine with NO hardware
changes of any kind in the past 3 years.) The Wizard gives me a
link that takes me to an MS site where my only option is to
PURCHASE another copy of Windows. This AIN'T gonna happen.
However, the site does say "if you feel you have reached this page
in error, or something to that effect, please return to the
Activation Wizard and click the 'Telephone' button". I did this
and got disconnected before I could talk to anyone.(I won't push
buttons, no matter what). At any rate, I have not yet tried
again out of hesitation because, as I stated earlier, I WILL NOT
pay for another Product Key when I've already purchased the
software once. IF I must pay again, I'll wait for the release of
Vista and buy and run that until I can't run IT anymore either.
Anyway, this brings me to my next thought. That STUPID 30 day
activation period. I suspect this may have something to do with
why I got the message that I did. Here's why. I restored my PC
in Jan.. A couple of weeks later(2 or 3), I ran into some virus
trouble. Nothing severe, just enough to cause my computer to act
up a little. Ran all my utilities, Antivirus, spyware, etc. and it
just seemed to run a bit slower than usual, even considering the
amount of software I have installed. At this point I decided to
go ahead and restore it again. Upon booting to Windows for the
first time after restoration, I immediately tried to activate and
got said message. Now, it is my suspition that there may be, shall
we say, a "flaw" in there activation system that, if re-activated
within 30 days of a previous activation, "misreads" the ID and
hashmarks as one trying to activate a single version on a different
machine. However, since I am, by no means, an expert and do not
work for MS, I am basically just guessing.
That's all I have. Any thoughts on my thought and information
regarding whether or not I have to pay for another Key would be
appreciated.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
.
- References:
- Re: XP activation issue
- From: Jimmy D.
- Re: XP activation issue
- From: Shenan Stanley
- Re: XP activation issue
- From: NoWaySpammers
- Re: XP activation issue
- From: Jimmy D.
- Re: XP activation issue
- From: NoWaySpammers
- Re: XP activation issue
- Prev by Date: Re: Is this Group moderated?
- Next by Date: Re: C:documents and settings is not accessible
- Previous by thread: Re: XP activation issue
- Next by thread: Re: XP activation issue
- Index(es):