Re: explorer and search crashes. 2007key.dll
- From: Malke <notreally@xxxxxxxxxxxxxxx>
- Date: Wed, 22 Mar 2006 07:37:50 -0800
Andy wrote:
When I open a directory and click through the folders, explorer
crashes and goes to error reporting. Then goes on to close and often
crashes the system. I noticed in the info on the error report that it
refers to a '2007key.dll' mod ver 0.0.0.0. I can't trace this dll on
my computer. I can see a '2007key.log' with a list of characters.But
usually the search crashes as well. Has anyone got any ideas??
Regards
Andy
Searches for "2007key.dll" and "2007key.log" on Google produce nothing.
This is often the case with malware. Make sure your computer is clean
by going through these steps systematically:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
After you know the machine is 100% virus/malware-free if you still have
the same problem, you'll need to find whatever program is associated
with 2007key.dll and uninstall it. You can also try clean-boot
troubleshooting:
Clean boot in Windows XP - http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
and How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
Your first step is the malware troubleshooting.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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