Re: Mouse and Keyboard do not Respond after install of Service Pack 2
- From: "M. Doucet" <ng@xxxxxxxxxxxxxxx>
- Date: Mon, 20 Mar 2006 03:45:05 -0500
Make sure that USB devices are being recognized during the boot in BIOS. If
that doesn't work, try using a keyboard with a PS/2 conection, or a
different mouse. Otherwise, what was the problem that warranted an XP
reinstall?
--m.
"GraemeD" <graesid@xxxxxx> wrote in message
news:%232qFG68SGHA.5884@xxxxxxxxxxxxxxxxxxxxxxx
My daughter recently had to reinstall Windows XP which then required her to
re download all the Windows Updates including Service Pack 2 .
After a few failed attempts the Service Pack download seemed to be
successful with the message on the screen saying it had installed
successfully and to restart the computer .
On restart on reaching the login page both the Mouse and Keyboard are frozen
and she can go no further .
I suggested starting in Safe mode but the same thing occurs there .
The keyboard is USB the Mouse is a basic Serial Mouse .
I feel that SP2 has probably not installed correctly but can think of no
way to access the computer now to uninstall it and try again .
I mention that Service Pack 2 was installed and running OK before the need
to Reinstall Windows .
Would be grateful for any ideas .
Graeme
.
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