Re: Notebook won't power on

Another thought is to consider whether this problem occurs after having used the notebook for an extended period of time, ie an overheating issue, or after having run a particularly cpu intensive software package for a period of time, or whether it occurs independently of those.

Jon


"Darren" <Darren@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:9A8E7F83-0089-4E6E-8F8D-8A15C217EFD8@xxxxxxxxxxxxxxxx
Tried that. HP Canada have a "sucks to be you" support policy. They
basically said, "you bought it, it's yours, quit bothering us".

"Jon" wrote:


"Darren" <Darren@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:301FB7D3-0076-4D8C-99E4-904B099557A8@xxxxxxxxxxxxxxxx
>I have a new HP pavilion Notebook (dv8120ca) running XP Home SP2. The
> notebook shuts down normally with no errors but it won't always power > back
> on. The problem occurs about one out of every five boots. There is no
> commonality between episodes (it never hibernated or went into standby
> before
> being shutdown, the battery never died, it is plugged in when it is
> shutdown,
> it is not plugged in when it shuts down, etc). There are no viruses or
> spyware and never have been. There also is no non-retail software and > no
> games installed. The bios has been upgraded and the power management
> reinstalled yet the problem persists. HP claim it is a Windows > problem.
> The
> problem when on battery is that the notebook is totally dead (no > lights,
> no
> fans, no signs of life). The problem when the notebook is on AC is > that
> the
> various buttons light up (all but the power button) and the notebook > won't
> boot. The fix is to unplug it from AC, remove the battery, plug in the > AC
> which then allows the notebook to boot normally. Shut it down, put the
> battery back in and you are good for about another 5 boots. The > notebook
> is
> less than a month old and the problem has been around almost since day
> one.
> It has all the Windows updates. I have messed wiith the power settings
> and
> disabled hibernation. Doesn't seem to matter. Any ideas, suggestions?
> Thanks

Sounds like a hardware problem. If it's less than a month old, take it back
to the shop and get a replacement

Jon



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