Re: Windows updates not downloading

Hello Scott,

Thank you for posting.

From your post, my understanding on this issue is: You can not install
updates with error message "Setup Error - Setup could not verify the
integrity of the update.inf. Make sure the Cryptographic Service is
running on this computer". You want to know how to resolve this. If I'm off
base, please feel free to let me know.

To eliminate the possible cause of virus or spyware, I'd like to suggest
you try the following on-line free virus scanner on your PC first.

http://housecall.antivirus.com/housecall/start_corp.asp#top
<http://housecall.antivirus.com/housecall/start_corp.asp>
http://security.symantec.com/ssc/home.asp
http://www.mcafee.com/myapps/mfs/default.asp
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.ravantivirus.com/scan/

Please download and use the following tools to clean any spyware from your
system.

Download and install Microsoft Windows Anti-Spyware (Beta)
http://www.microsoft.com/athome/security/spyware/software/default.mspx

Use spy-killer to scan your computer completely.
More information about spy-killer, please refer to link below:
http://www.spy-killer.com/

Run Ad-Aware (free version)
<http://www.lavasoft.de/>

SpyBot
http://www.safer-networking.org/en/index.html

Then would you please follow the steps below:

Part 1:
1. Click on Start> My Computer. Then double-click the Local Disk C:.
2. Within the C: drive browse to Windows\System32
3. Locate and right click on the CatRoot2 folder, select rename
4. Rename the file to something else, usually Catrootold

Part 2:
1. Click on Start> Run.
2. In the Run dialog box run the following 9 commands. After each command
a little window will appear to tell you that the RegisterServer has
succeeded, simply click ok on this.
regsvr32 SOFTPUB.DLL (capitals do not matter) and then click OK.
regsvr32 WINTRUST.DLL click OK.
regsvr32 INITPKI.DLL click OK.
regsvr32 dssenh.dll click OK.
regsvr32 Rsaenh.dll click OK.
regsvr32 gpkcsp.dll click OK.
regsvr32 sccbase.dll click OK.
regsvr32 slbcsp.dll click OK.
regsvr32 Cryptdlg.dll click OK.
3. Now try to start Cryptographic Service and install the update.

You can also refer to the KB article below:
818018 How to troubleshoot problems connecting to Windows Update or to
Microsoft Update
http://support.microsoft.com/default.aspx?scid=kb;EN-US;

I am looking forward to your reply.

Sincerely,
Kenxl Zou
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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--------------------
From: "Scott Micale" <hrm_admin@xxxxxxxxxxxxxx>
References: <eR7zjGISGHA.5156@xxxxxxxxxxxxxxxxxxxx>
<uef7eNISGHA.1948@xxxxxxxxxxxxxxxxxxxx>
Subject: Re: Windows updates not downloading
Date: Thu, 16 Mar 2006 09:40:58 -0500
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I have already tried this article to no avail.


"decoder" <REMOVE@xxxxxxxxxxxxxx> wrote in message
news:uef7eNISGHA.1948@xxxxxxxxxxxxxxxxxxxxxxx

"Scott Micale" <hrm_admin@xxxxxxxxxxxxxx> wrote in message
news:eR7zjGISGHA.5156@xxxxxxxxxxxxxxxxxxxxxxx
I have a XP machine running SP2 and I can't install Windows Updates. I
am
seeing a message in my Event Viewer regarding the Cryptographic Service
and I can't start it. I get this message when trying to install updates
"KB91927 Setup Error - Setup could not verify the integrity of the
update.inf. Make sure the Cryptographic Service is running on this
computer. Error 126: The specified module could not be found."

How can I fix this problem?

Thanks

Read through this article in the knowledge base:
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798





.

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